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I have read through previous posts regarding this problem but none of them fix the issue for me.
I have Lightroom 9.2, TTG Publisher 4.0.10.0, Backlight 2.0.14
My site URL is of the form: https://mydomain/subdir/backlight
I have checked 'automatically redirect browsers to https' is BL settings.
TTG Publisher has the API URL as: https://mydomain/subdir/backlight/publisher
I have tried changing the API Key in both BL and TTG
I repeatedly get the message: Unable to find Publisher. Please check that the API URL is correct.
I am out of ideas at this end.
Could somebody help please?
Thanks in advance
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Can you share your actual site, and what you have as your API URL? By email if by chance it's confidential.
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Thanks Ben, I have emailed you with details.
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No help, so I just deleted the whole installation of backlight and reinstalled in a different folder and created a new API Key during setup and now the connection with Lightroom works.
Pretty drastic solution for a fix as I also had to recreate all my page and menu designs.
Doesn't inspire confidence.
Last edited by derekeh (2020-04-13 20:03:15)
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Yesterday was a public holiday, so please don't expect a rapid response on a day like that. And I did get back to you but you had already moved the site you had asked me to look at.
I'm glad you've got it working. The fix was probably simpler, if you had waited for me to get back to you.
Do you still have the old site that wasn't working? The template designs can be exported then re-imported, saving some time.
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