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#1 2019-08-08 04:35:33

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,143

CONTACT page disappeared!

Funny how things break when not in use. Getting ready for the new season, I checked one of my web sub-site and, well, the Contact page does not exist anymore!
Been using this site for many years with no change. But now...

https://pideja.ca/gbc/contact/

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#2 2019-08-08 04:44:16

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,091
Website

Re: CONTACT page disappeared!

check the Menu Set to make sure that the Contact page is assigned to the menu item


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#3 2019-08-08 19:39:36

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,143

Re: CONTACT page disappeared!

In the Menu Sets, I've tried

Link to Page / Contact

and

and I always land on the Home page!

Looking at the source code I notice that both the Home and Contact pages have the same Title but distinct URLs:

<meta property="og:title" content="Acceuil" />
        <meta property="og:url" content="https://pideja.ca/gbc/home/" />

and

<meta property="og:title" content="Acceuil" />
        <meta property="og:url" content="https://pideja.ca/gbc/contact/" />

Seems strange. I  definitely designed a Contact page and it did work all of last year. I received many requests for prints from the Contact page.

I also created a brand new menu set: GBC-menu but no change.

This is how it looks, in the Inspector: contact-nav.png

Last edited by pideja (2019-08-08 20:22:30)

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#4 2019-08-08 23:01:03

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,091
Website

Re: CONTACT page disappeared!

the page source code shows that the page is using the slug "home"

<body class="okapi type-page slug-home"... 

So from that, it appears that the menu set you're using has the Contact menu item pointed to the home page.
Double check that you're looking at the right menu set and that the menu set assigned to the page template has the Contact menu item pointing to the contact page.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#5 2019-08-09 02:15:26

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,143

Re: CONTACT page disappeared!

I created a new menu set and the link to the contact page is: contact
or the link via URL is: https://pideja.ca/gbc/contact/
I've tried both settings to no avail.
Still no contact page.

Also, it is indicated that this site is Backlight version: 2.0.10 and yet, all templates are Okapi.

If you care to take a look as I may have missed something, the credentials to access the backlight admin page are : admin/garik at https://pideja.ca/gbc/backlight/designe … enu_set/3/

Last edited by pideja (2019-08-09 03:05:17)

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#6 2019-08-09 03:26:23

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,091
Website

Re: CONTACT page disappeared!

your templates are Okapi because you've not created any Pangolin templates

but as to the contact page, I'm at a loss.
I tried creating a new Pangolin page template and assigning that to the home and contact pages. The design changed, but the content of the page did not.

My only guess is that it might have something to do with the .htaccess file that's in the root of the site. You might try uploading that again.

otherwise, Ben will need to look.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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#7 2019-08-09 03:57:38

pideja
Member
From: Montreal
Registered: 2013-02-26
Posts: 1,143

Re: CONTACT page disappeared!

Once again, the dreaded .htaccess has struck! You are right, I changed the file to another one and it works.

Thanks Rod

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#8 2019-08-09 06:01:35

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,091
Website

Re: CONTACT page disappeared!

That one (and the corresponding index.php file) nearly always seems to be the culprit.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2 test site, Pangolin test site

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