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#2 Backlight 2 Support » Multiple browser redirects when trying to access backlight installer » 2018-11-02 18:39:09

soarerv8
Replies: 2

I'm unable to install my backlight2 site because I get multiple redirects when trying to browse to https://www.mysite.com/backlight/installer. Clearing browser cache makes no difference. I had to delete my previous backlight installation because I was locked out from the site due to multiple login attempts. The latter problem was related to my own faulty login attempts and failure to recall the correct password. I stuffed it up, so I deleted and then re-uploaded Backlight but now I am unable to access the Installer because of the multiple redirects problem. Please advise, so I can finally get started with my photo library.

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