Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 Backlight 2 Support » Problem with digital downloads » 2019-12-03 16:56:54

DebbieCollins
Replies: 1

I do have one more problem, I cannot workout how to get the digital downloads to work.  I have created a Direct Downloads template which I use when I create a new album in Lightroom.  I use the Digital Download Free Pricing Scheme ( this is typed in, in the Cart Pricing Profile on the integration tab in Lightroom) and it just doesn't work.  I have read the notes and don't understand them.  Are there any videos that can show exactly how to get this option working?

(Split into new post by moderator)

#3 Backlight 2 Support » New Page won't show on website » 2019-11-19 17:29:11

DebbieCollins
Replies: 2

Hey Guys! I have been trying to add a new page to my website but it won't show.  I have gone into Pages, Create a New Page, have created that page, I have designed it and edited it and even added images to it.  When I click on "View Page in Browser" it takes me to it but it is not listed on my actual website. 
I have been going around in circles, can you please show me where I have gone wrong.
Cheers, Deb

#4 Re: Backlight 2 Support » Cart Options Won't Work » 2019-03-22 10:55:05

Hi Rod! I have sent you an email requesting your help please smile

#5 Re: Backlight 2 Support » Cart Options Won't Work » 2019-03-20 14:43:08

Hi Rod,
Thanks for your help! Yes I have created Pricing Schemes and the name is exactly the same in the Album Setup under Intergration.  Yes I have filled out the pricing, yes shipping has been filled out (you will be able to see that when you go to Tester Album)
I have created 2 tester albums - The first is called Tester Album, there is the "Print Only" cart option chosen.  The second is called Tester Album 2 and the "Digital Download" cart option has been chosen.

Tester Album - http://debbiecollins.com.au/galleries/tester_album/
Tester Album 2 - http://debbiecollins.com.au/galleries/tester_album_2/

#6 Backlight 2 Support » Cart Options Won't Work » 2019-03-20 11:26:55

DebbieCollins
Replies: 5

Hi,
I have created different cart options ie:prints, digital downloads, canvases, but when I create a new album in Lightroom and list them on the cart section, I keep getting a notice on my website saying that no products are avaliable for purchase.

What am I doing wrong?  It works if I use "default" in the cart, but they are only for prints.

Help please!

Kind Regards,
Deb

#7 Re: General » How to upgrade from TTG CE2 Publisher to TTG CE4 Publisher » 2018-08-01 19:44:56

Thanks guys! I have one last question! Do I have to purchase Backlight to be able to use the LR plugin Publisher? Or can I just buy the Backlight Publisher and carry on with my current website and be able to upload albums to my website?

#8 Re: General » How to upgrade from TTG CE2 Publisher to TTG CE4 Publisher » 2018-07-27 14:35:35

Thanks very much for your reply Rod!! I was thinking the same thing and have already looked it up smile When you say "I will probably need to start from scratch" what exactly do I need to re-do?  Do I need to create my website again or can I just use Backlight like I used TTG CE2?  Im assuming that I will need to upload my clients private viewing galleries again, which assuming its the same process then that is not a problem.  As for linking Backlight up with LR and my website host (cenzionstar) I have no idea how to do that lol!  I also noticed that one of the requirements for Backlight is PHP 5.2.6 or newer, im currently using PHP5.3 but can see from my dropdown menu that it goes to 7.2.  What all of that means is beyond me and what will happen if I click on 7.2 I have no idea!! See told ya "no idea" lol

#9 General » How to upgrade from TTG CE2 Publisher to TTG CE4 Publisher » 2018-07-27 12:13:32

DebbieCollins
Replies: 7

I have no idea what im doing (not tech savy), I can no longer upload images from LR to my website (keep getting an Error Code of 412) and feel that I need an upgrade??  I was not the person who set up my website and LR and now no longer have that IT support.  Im on my own stabbing in the dark!! Please help me!!!

Board footer

Powered by FluxBB