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#1 Re: Backlight Support » new user- pages still not loading » 2018-05-08 07:54:14

A big thanks to Rod Barbee for helping to finally solving this one!
Now I can begin to properly build the site...

#2 Re: Backlight Support » new user- pages still not loading » 2018-05-06 04:21:35

In fact it didn't. Not at that machine now so can't yet show you what's there.
I'll go back to square one, and give it another try. Wish me luck-

#3 Re: Backlight Support » new user- pages still not loading » 2018-05-05 06:25:27

Yep, I purchased Backlight and Pages on 2/07/18.
Maybe I should re-download the software and start over.

#4 Re: Backlight Support » new user- pages still not loading » 2018-05-05 05:19:43

I went through the instructions to "show hidden files" on my Mac. Even so, an '.htaccess' file does not appear among the vast number of files in my 'TTGBacklight' folder, sitting on my desktop. Nor does it appear anywhere else.
In the root of my site, in /public_html, under 'backlight', I can see the 'index.php' file.
To complicate matters, at least in my mind, in /public_html there is an entry labelled "Compressed file 2...", a ZIP archive. No idea what it's doing there.

#5 Backlight Support » new user- pages still not loading » 2018-05-04 07:23:20

MSampson
Replies: 14

Having some trouble figuring this out... have designed some pages; home, about, contact, as in the directions, but they won't load (except a 'galleries' page). Went through the instructions- thought I'd done things right. Found .htaccess in the hidden files- got filezilla to work, just had an outside tech take a look. After much searching his comment was that "something is wrong in the instruction set so the pages won't publish". I'm at a loss.
www.marksampsonphotos.com/galleries if anyone wants to take a look. Just going to the nominal homepage brings up a HostGator 404 page.

#6 Re: Backlight Support » new user- pages not loading to site » 2018-03-13 07:15:15

I've uploaded Backlight and Pages. I can see the index.php files. Cannot find any files labelled .htaccess, or a way to locate them if they are 'hidden' (why would they do that? never mind) .
I've created the various pages, home, contact, about... so they exist in basic form.

#7 Backlight Support » new user- pages not loading to site » 2018-03-08 06:43:05

MSampson
Replies: 3

Building my site- gone through the directions and have pages- but they don't show up on the live site.
marksampsonphotos.com goes to hostgator setup page
.../galleries/ gives what ought to be the (proto) home page. other pages show up as 404s
I  thought just hitting 'save' would publish these.
ideas?

#8 Backlight Support » Installation issue w/HostGator » 2018-02-21 05:33:51

MSampson
Replies: 1

Attempting to install Backlight to the site I'm building via HostGator. When uploading it stalls @36% and tells me "an unknown error occurred". ??

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