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#1 Backlight 2 Support » Stripe Payments » 2019-11-09 20:38:44

powerfulphotography
Replies: 0

Hey Guys, do you have any plans to introduce stripe payments in the future?

#2 Backlight 2 Support » Coupons & Voucher codes » 2019-06-30 19:38:22

powerfulphotography
Replies: 1

Is it possible for Coupons and/or Voucher Codes to be album specific?

I wish to offer my clients a voucher code but only for a specific album. I can only get the voucher code to work sitewide.

#4 Backlight 2 Support » Localization settings BL2 » 2019-06-23 19:41:17

powerfulphotography
Replies: 2

Can someone point me in the right direction to find the Localization settings for BL2 as they seem to have moved from the same location as BL1

I want to change the naming of some buttons

#5 Re: Backlight 2 Support » Updating from BL1 to BL2 keeping WP-Divi home page » 2019-06-23 16:46:03

Guys Thank you so so much for your help and advise, I managed to sort all the problems out but creating a fresh install, I must have missed something out.

#7 Re: Backlight 2 Support » Updating from BL1 to BL2 keeping WP-Divi home page » 2019-06-22 07:19:26

Yes, I have entered an API key, and the client response still does not work.

I am happy to send Ben my login credentials if necessary

#8 Re: Backlight 2 Support » Updating from BL1 to BL2 keeping WP-Divi home page » 2019-06-21 23:18:13

I am still getting this error message highlighted in red when I log in

Something went wrong
Expected one or zero rows from SQL query, multiple rows returned. sql: 'SELECT * FROM settings WHERE 1=1 AND key=?' params: array ( 0 => 'API_KEY', ) in PdoExtended.php on line 551

I have checked and the client response still does not work, see link https://keeneyegallery.co.uk/galleries/test1/

#9 Re: Backlight 2 Support » Updating from BL1 to BL2 keeping WP-Divi home page » 2019-06-21 22:01:55

Yes, the problem was I didn't log in as the administrator to update the files. I can access the galleries now.

The main Problem is, now when I log in as the administrator I get this error message

Something went wrong
Expected one or zero rows from SQL query, multiple rows returned. sql: 'SELECT * FROM settings WHERE 1=1 AND key=?' params: array ( 0 => 'API_KEY', ) in PdoExtended.php on line 551

And its also saying "Client response gallery is unavailable" even though its been installed under Backlight Modules. https://keeneyegallery.co.uk/galleries/test1/

#10 Re: Backlight 2 Support » Updating from BL1 to BL2 keeping WP-Divi home page » 2019-06-21 21:14:05

I managed to install BL2 keeping my WP Pages intact, but when I try to get to the galleries I get this error message:

Call to undefined method CartHelper::isDevelopment()|#0 /homepages/33/d787287351/htdocs/clickandbuilds/Keeneyegallery/backlight/publisher/application/init.php(8): GenericApplicationHelper->getLocaliser(Object(ApplicationConfigManager)) #1 /homepages/33/d787287351/htdocs/clickandbuilds/Keeneyegallery/backlight/framework/init.php(144): require_once('/homepages/33/d...') #2 /homepages/33/d787287351/htdocs/clickandbuilds/Keeneyegallery/galleries/lib.php(56): require_once('/homepages/33/d...') #3 /homepages/33/d787287351/htdocs/clickandbuilds/Keeneyegallery/galleries/index.php(8): require_once('/homepages/33/d...') #4 {main}|URL: /galleries/index.php

#11 Backlight 2 Support » Updating from BL1 to BL2 keeping WP-Divi home page » 2019-06-21 03:54:27

powerfulphotography
Replies: 11

I am updating a site for a client that has purchased BL2 and wishes to upgrade from BL1

This is the state is live and has BL1 installed:
I have created a WP Home, Contact, T&Cs, Privacy and Cookie Policy pages
I would like the "Clients" link on the menu bar to direct me to the updated BL2 Galleries
Is it also possible to keep the information settings from BL1 ie, Design Templates, Cart Pricing and localisation settings for both Designer & Cart?

Please can you give me instructions on how to update to BL2 as not overwrite my WP pages

the site in question is:

https://keeneyegallery.co.uk/

#12 Re: Backlight Support » Bug Found in "add an item to cart" popup » 2019-06-18 14:07:43

Hi Matt

I do not have Backlight in my customer cart for down load.
I do have both shopping cart, and client response.
Please can you help, as I want to ensure i have the latest version.

The demo shopping cart popup scrolls on my mobile. But it does not on my version of Backlight.

#13 Re: Backlight Support » Password expiration setting » 2019-06-17 14:49:58

Thanks for that. If option 1 could be available it would make the decision of purchasing BL2 a no brainer.

#14 Backlight Support » Password expiration setting » 2019-06-17 03:04:55

powerfulphotography
Replies: 2

Hi Guys

I would like to suggest a function. This is a password expiration setting.

The reason for this is so my galleries are not permanently accessible to my clients, so the password would have an expiration date pre set.

Another great function would be to access and change passwords online.

Would this be a viable proposition for an update?

#16 Re: Backlight Support » Bug Found in "add an item to cart" popup » 2019-06-10 20:00:59

Hi Matthew

I Just found out it is browser related on a mobile, Google Chrome to be exact, unfortunately, it's not an option to tell all my clients to use a different browser lol

https://keeneyegallery.co.uk/galleries/ … -set/test/

#17 Backlight Support » Bug Found in "add an item to cart" popup » 2019-06-09 21:55:11

powerfulphotography
Replies: 7

Hi guys

The problem I am experiencing is on a mobile phone with the popup "add an item to cart" where it will not scroll down to show the "add to cart" button

This is not a problem with digital downloads or for prints with limited options as a display screen on the average phone will show all the functions on offer

The problem arises when you add more than two extra attributes eg extra sizing options or print options, causing the content to be bigger than what a phone screen can fit.

is there a fix to allow the content to scroll past the limitations of the screen?
I have the Samsung S8+

#19 Backlight Support » Lightbox adjustments » 2019-06-09 08:42:15

powerfulphotography
Replies: 2

I have looked high and low to find the setting to change the lightbox colours, can anyone help, please.

#20 Re: Backlight Support » Shortcode » 2018-12-29 06:10:35

Backlight can’t find my shopping cart
This is what happens when I goto my administrator backlight cart settings

count(): Parameter must be an array or an object that implements Countable|#0 /homepages/16/d669699679/htdocs/clickandbuilds/PowerfulPhotography/backlight/modules/module-cart/application/models/DiscountCode.php(80): ErrorHandler::handleError(2, 'count(): Parame...', '/homepages/16/d...', 80, Array) #1 /homepages/16/d669699679/htdocs/clickandbuilds/PowerfulPhotography/backlight/modules/module-cart/application/helpers/DiscountManager.php(58): DiscountCode->isValid() #2 /homepages/16/d669699679/htdocs/clickandbuilds/PowerfulPhotography/backlight/modules/module-cart/application/helpers/DiscountManager.php(73): DiscountManager->addDiscountCode(Object(DiscountCode)) #3 /homepages/16/d669699679/htdocs/clickandbuilds/PowerfulPhotography/backlight/modules/module-cart/application/helpers/ApplicationHelper.php(56): DiscountManager->setDiscountCodes(Array) #4 /homepages/16/d669699679/htdocs/clickandbuilds/PowerfulPhotography/backlight/framework/helpers/GenericApplicationHelper.php(28): ApplicationHelper->createConfigManager() #5 /homepages/16/d669699679/htdocs/clickandbuilds/PowerfulPhotography/backlight/modules/module-cart/application/init.php(9): GenericApplicationHelper->getConfigManager() #6 /homepages/16/d669699679/htdocs/clickandbuilds/PowerfulPhotography/backlight/framework/init.php(144): require_once('/homepages/16/d...') #7 /homepages/16/d669699679/htdocs/clickandbuilds/PowerfulPhotography/backlight/modules/module-cart/index.php(42): require_once('/homepages/16/d...') #8 /homepages/16/d669699679/htdocs/clickandbuilds/PowerfulPhotography/backlight/cart/index.php(7): include_once('/homepages/16/d...') #9 {main}|URL: /backlight/cart/index.php

The front end shows:

The Shopping Cart is currently unavailable
Please contact the site owner for further assistance

My Web Host Updated my settings to PHP 7.2 from PHP 7.0

https://powerfulphotography.co.uk/galleries/

#21 Backlight Support » Shortcode » 2018-12-29 02:53:47

powerfulphotography
Replies: 3

can you please tell me the v1 backlight shopping cart shortcode, it got overwritten by mistake

#22 Re: Backlight Support » Shopping cart payment options » 2018-12-16 19:21:15

Thanks, that's amazing news that it's in your plans, This only makes your product even more attractive to the world of photography e-commerce websites.

Thank you

#23 Re: Backlight Support » Shopping cart payment options » 2018-12-15 11:48:45

Please tell me if you are working on including Stripe as an alternative payment option to Paypal

#24 Backlight Support » Shopping cart payment options » 2018-12-11 02:14:33

powerfulphotography
Replies: 3

Hi guys

I have an ever-increasing demand for clients to buy but do not want to be forced to open a PayPal account.

PayPal has been removing the option to pay via credit or debit card for non-PayPal customers.

I need to be fully automated for my digital downloads so invoicing is not an option, I would love a checkout option to be able to use a debit or credit card.

I love Backlight and would hate to leave because of this.

#25 Backlight Support » Moving the shopping trolly » 2018-12-01 04:08:00

powerfulphotography
Replies: 1

Where do I go to move the position of the shopping trolly from the top left to the top right?

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