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#1 Re: CE4 Client Response Gallery » No Emails » 2015-11-14 20:47:16

Can Matt or Ben confirm? Will it be possible in the future?

#2 Re: CE4 Client Response Gallery » No Emails » 2015-11-03 23:09:26

I dont think it is a spam... she resent the selection and this time i did receive the message..

Is there a way to make CRG so that a customer can send multiple feedbacks while it keeps saved in the admin panel? So a different feedback number should be created for each time a customers sends the email, is this possible?
This will at least help to figure out the selections in case we do not receive an email.

#3 Re: CE4 Client Response Gallery » No Emails » 2015-11-03 22:30:31

Yes it worked until now... it still works though... it seems like just this one clients emails are not sent to me. But I do see it in admin panel.

#4 Re: CE4 Client Response Gallery » No Emails » 2015-11-03 20:28:12

I have done some more testing... When I make a selection but do not send the feedback (but i did click the email icon)... in the admin panel i can see that the customer has made a selection. No email because i did not send it.

After i do send the feedback (as the customer) in the admin panel i can see the selection in this case feedback number 125. I also receive an email of the selection.

So then i did another selection... from the same customer. I selected a few more photos. When i sent this feedback i do receive another email with the same feedback number. But in the admin panel, i only see the latest feedback.

Is there a way to make CRG so that a customer can send multiple feedbacks while it keeps saved in the admin panel? So a different feedback number should be created for each time a customers sends the email, is this possible?

This will at least help to figure out the selections in case we do not receive an email.

#5 Re: CE4 Client Response Gallery » No Emails » 2015-11-03 19:24:46

I also noticed in the admin panel that one of my clients has selected 2 pictures, but both are the pictures. When i login as the client, i can see that she selected 2 pictures but i do not see which one... So when i click that symbol with a 2 next to it, i do not see any selections.

One of the clients just confirmed that she did not sent the selection. But i do see her selection in the admin panel.

I also tested it with a testing account... I did not see any problems. Both me (the customer) and the company received an email.

#6 CE4 Client Response Gallery » No Emails » 2015-11-03 19:18:47

selo
Replies: 10

Hi,

I am using CRG for a while now and since today i noticed some problems. When my clients makes a selection I dot not receive any emails. In the admin panel some of these selections aren't displayed either...

One of my clients just told me she sent 3 selections (i use the option to keep feedback open after selection).
1st selection = i did not receive an email, and i cant see the feedback in the admin panel.
2nd selection = i did receive an email, but i do see this selection in the admin panel
3rd selection = no email no selection in admin panel.

Very weird... i use version 6.1.0, should i update?

I also see two more selection from other clients but no emails received.

#7 Re: CE4 Client Response Gallery » Visit protected galleries as admin » 2015-06-17 07:36:22

When logging in to protected galleries of clients as admin i cant see what they selected, is this correct?

#9 Re: CE4 Client Response Gallery » Visit protected galleries as admin » 2015-06-16 21:49:32

the publisher wasn;t updated, i can visit protected galleries without login now. But i cant see what they selected, is this correct?

here is the link, the first picture is stuck and cant remove it
http://www.photographybybel.nl/gallerie … hoolfeest/

#10 Re: CE4 Client Response Gallery » Visit protected galleries as admin » 2015-06-16 21:32:31

rod barbee wrote:

when i click remove from collection it stays published

did you click the Publish button afterward?


Yes i did, there is still one picture on the page but i cant see it in lightroom

#12 Re: CE4 Client Response Gallery » Visit protected galleries as admin » 2015-06-16 21:24:00

that didn;t work

Also im trying to remove pictures from a gallery, when i click remove from collection it stays published

#13 CE4 Client Response Gallery » Visit protected galleries as admin » 2015-06-16 20:50:32

selo
Replies: 13

I just updated to 6.10 and read that there is a option to watch the protected galleries as admin. I cant find that option...

#14 CE4 Client Response Gallery » Download button » 2015-06-13 07:07:09

selo
Replies: 1

Hi is it possible to create a download button to an image in CE4 Client Response

#15 Re: CE4 Client Response Gallery » Right click save image » 2015-05-28 16:50:59

I finally got it working ! I had some settings wrong in my templates

#16 Re: CE4 Client Response Gallery » Right click save image » 2015-05-25 22:00:50

Hi,

I tried multiple things but watermark is not showing up. I am using an image as a watermark.

#17 Re: CE4 Client Response Gallery » Right click save image » 2015-05-25 08:58:42

It was already unchecked and the right watermark is selected... i have republished and also reimported the images... i dont have any watermark now

#18 Re: CE4 Client Response Gallery » Right click save image » 2015-05-25 08:24:42

Yeah, i saw that topic. Will do watermark instead... I do have a small problem..

I changed my watermark from a text to a image. In the preview it appears correct, but after publish i still see the old watermark. I deleted cache a bunch of times and reimported the images and I also recreated the templates.. didn't work, still the old watermark

#19 CE4 Client Response Gallery » Right click save image » 2015-05-25 06:53:49

selo
Replies: 8

Hi, is it possible to disable right click save image option? Cant find this option anywhere..

#20 Re: CE4 Client Response Gallery » Feedback form » 2015-05-19 08:23:46

I see... that makes sense.. would be good to add that option for managed CRG as well... in case a family member wants to buy for a client as a gift or something.

Is it possible to password protect stand alone galleries?

EDIT: I see that it is possible, but not sure where i do this... in lightroom use password is unclickable

#21 Re: CE4 Client Response Gallery » Feedback form » 2015-05-19 08:10:04

With the stand alone gallery the feedback submit works. With the CRG managed it does not.

http://www.photographybybel.nl/galleries/testname/ see this galery... login with test@test.com and password test123

EDIT: Ok, now the stand alone doesn't work either.

#24 Re: CE4 Client Response Gallery » Feedback form » 2015-05-19 00:17:09

I tried with different browser and also after clearing cache.. still the same

#25 Re: CE4 Client Response Gallery » Feedback form » 2015-05-18 23:55:51

I did enable them and added more fields... but i only see them under clients in admin panel

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