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#76 Re: Backlight Support » Publisher Restore » 2016-12-27 14:37:36

mridley
rod barbee wrote:

maybe a silly question, but do the API URL and API key belong to the Backlight installation you're currently working with? Could they perhaps be connected to a test site or other installation?


Not that i am aware,  I have checked the API's by changing both again,  still no luck.

#77 Re: Backlight Support » Publisher Restore » 2016-12-27 05:57:49

mridley
rod barbee wrote:

Have you reconnected Publisher to the API URL? Does the verification pass?

Yes reconnected and all passed,  I can even create and upload a new gallery via publisher..

I did not have to re-renter the API etc that was already there and passed the verification,  just no galleries are listed..

#78 Re: Backlight Support » Publisher Restore » 2016-12-26 23:35:04

mridley
rod barbee wrote:

Your catalog contains the Publisher collections. I think that all you need to do is to restore a backed up catalog and reconnect Publisher with the API URL and API key.

Tried that didn't work, my LR catalog is on a different drive to the one that failed, so once I had replaced the drive I loaded LR and pointed it to the catalog and everything in respect to LR is working just no publisher galleries?

#79 Backlight Support » Publisher Restore » 2016-12-26 19:14:06

mridley
Replies: 15

Morning all,

I've had a HHD failure recently so I've had to reinstall windows etc,  I have a complete HDD backup, which files contain the publisher files, I.E the galleries I have uploaded?

I have the publisher listed in LR but no galleries below it,  I.E as it's a new installation.

#80 Re: Backlight Support » Photo Packages » 2016-12-02 22:37:00

mridley

Great thanks all working..

#81 Backlight Support » Photo Packages » 2016-12-02 21:21:12

mridley
Replies: 2

I have created a "Photo Package"  test gallery here http://tsiphotography.co.uk/galleries/portraits/album/

The package contains 2 x 7x5's and 2 x 10x8 Prints, if you click on the "Add Photo Package" button and then select the pictures for the package,  once completed the cart icon that normally appears in the top right isn't there so you can not proceed to checkout, it only appears if you then add another item (outside of the package).  The total then shows the package price plus the single item purchased??

Thanks

#82 Re: Backlight Support » Packages » 2016-12-02 19:42:45

mridley

Hi Ben,

Thanks I've amended and now seems to be working ok..

#83 Re: Backlight Support » Packages » 2016-12-02 18:16:09

mridley

Hi Ben,

yes says i'm using 4.0.2

#84 Backlight Support » Packages » 2016-12-02 17:48:50

mridley
Replies: 5

I'm trying to add a Package and I am unable to select the different Items for the products I have,  I.E I have "Wrapped Canvas", "Prints" and "Digital File", regardless what I select in Backlight for "Product" the "Size" option does not change it seems to always have the sizes for the Wrapped canvas. 

For Prints, I have 7x5, 9x6, 10x8 etc, selecting Prints from the product list in Backlight packages the Size remains what I have for Wrapped Canvas??

Hope that makes sense :-)

#85 Re: Backlight Support » Urgent Passwords » 2016-11-11 16:39:20

mridley

Thanks guys

#86 Re: Backlight Support » Urgent Passwords » 2016-11-09 06:03:01

mridley
rod barbee wrote:

when the password form is asking for an email address, then the gallery is a Client Response gallery.

Those galleries asking for usernames are regular albums configured with password protection in Publisher.

Those galleries asking for email address are Client Response albums.

Client Response albums are not accessible using the master password set up in Backlight > Publisher > Settings.


WOW thanks Rod,  I didn't know that :-(

I use CRG a lot, so does that now mean we don't have a master login details? If so isn't that a step backwards from CE4 CRG?

With CE4 CRG I allow the brides party and family\friends to download the images from the site, so i enable the download links in CE4 CRG, if backlight CRG are email protected I can't expect them to give out their email address to everyone..

#87 Re: Backlight Support » Urgent Passwords » 2016-11-09 05:20:13

mridley

Look here,

Error.jpg

I'm also see this on occasions

Something went wrong
Unexpected error: Directive 'safe_mode' is deprecated in PHP 5.3 and greater in Unknown on line 0

#88 Re: Backlight Support » Urgent Passwords » 2016-11-09 05:13:53

mridley
Daniel Leu wrote:

In Backlight > Client Response > Localizations, you can set LABEL_EMAIL to whatever you want it to show on the login screen.

Can you login with a username/password combination?

Thank you Daniel,  but this isn't it,  when I create a gallery and then go to view published gallery the login says email not username, regardless of what i put in here it reports "incorrect email or password" even using the master details set in Publisher. 


The galleries that are already live work fine IF the login screen asks for the "Username" when "Email is requested nothing works..

#89 Re: Backlight Support » Urgent Passwords » 2016-11-09 04:40:26

mridley

Hi Ben,

Yes I know everything has been working ok until today,

Although I don't follow what you mean here "Client Response logins are configured via the page Client Response > Clients within Backlight."

Even if i "Goto Published Album" in LR the login screen is asking for an email address instead of a Username?

A Little update if you goto http://www.tsiphotography.co.uk/galleries/weddings/ and try clicking on random galleries why do some ask for an "email" to log in and some ask for a "username"?

#90 Backlight Support » Urgent Passwords » 2016-11-09 04:27:54

mridley
Replies: 13

Hi all, 

Today I have had a number of emails from clients saying the can not get into their galleries,  the password do not seem to be working. 

I have tried to publish a new gallery http://tsiphotography.co.uk/backlight/c … m_id=38543

I have tested with a new test gallery and for some reason Google Chrome is asking for an "Email" instead of "username on the login screen??

#91 Re: Backlight Support » Passwords Backlight » 2016-11-04 04:27:53

mridley
rod barbee wrote:

I don't know

I do not have anything called master password only Http Authentication and that doesn't work,  I.E putting a user name in there doesn't work as a master

#92 Re: Backlight Support » Passwords Backlight » 2016-11-04 01:33:20

mridley
rod barbee wrote:

yep. In the Publisher settings there's an option to enable a master password


Is that "Http Authentication"?

#93 Backlight Support » Passwords Backlight » 2016-11-04 00:59:03

mridley
Replies: 6

I see Publisher has passwords to lock a gallery, but can we still have a master username and password like CE4?

#94 Re: Backlight Support » Menu Items » 2016-11-02 02:34:03

mridley

Thanks Rod,


The .htaccess seems to have resolved that issue...

#95 Backlight Support » Menu Items » 2016-11-02 02:14:00

mridley
Replies: 2

I'm just trying to get my head around backlight,  one small issue.

1. I have a new menu item called " Deposits & Payments"  http://www.tsiphotography.co.uk/backlight-test/

2.  From this URL  http://www.tsiphotography.co.uk/backlight-test/, the link is http://www.tsiphotography.co.uk/backlig … e=Payments

3.  If you click here http://www.tsiphotography.co.uk/backlig … es/events/ and then try to click "Depsoits & Paymenst the link is dead http://www.tsiphotography.co.uk/backlig … /Payments/

4. From the root of http://www.tsiphotography.co.uk/backlight-test/, it works fine, but the page URL seems to change from any other page,

I.E
backlight-test/?page=Payments
backlight-test/Payments/

#96 Re: Backlight Showcase » Migration CE4 > Backlight complete » 2016-11-02 00:08:38

mridley

How did you create the "Featured Galleries" ?

#97 Backlight Support » Backlight Pages » 2016-10-31 05:19:23

mridley
Replies: 1

Hi with backlight pages where do i change the txt colour for "Tray01 copy"?

Thanks in advance

#98 Re: Backlight Showcase » Migration CE4 > Backlight complete » 2016-10-31 01:04:59

mridley

One of the best i've seen so far, it would be good if users could share templates etc...

#99 Re: General » Backlight demo, » 2016-04-30 16:20:40

mridley

Thanks Rod, 

Looks great..

#100 General » Backlight demo, » 2016-04-30 00:45:57

mridley
Replies: 2

Hi is there a Backlight demo, I.E the user interface?

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