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#76 Re: Backlight Support » Adding Feedback Profile returns Error » 2017-09-07 16:21:10

Client-Response-712

Backlight-Pages-122-Release2

#78 Backlight Support » Adding Feedback Profile returns Error » 2017-09-07 10:32:57

Evagoras
Replies: 8

Me Again,

Just tried to add a feedback profile and got the following message:


Something went wrong

Unexpected error: Undefined variable: next in addedit_profile.php on line 175

Please report error at http://community.theturninggate.net


Thanks in advance.

#79 Re: Backlight Support » Not receiving emails. » 2017-09-06 00:13:36

Quick answer as to what happened: My webspace thought it was responsible for handling email which is why it wasn't leaving the server. He changed the setting and now it forwards all evagoras.co.uk emails to the correct server.

No idea what that means, or what he did technically, but it works!

big_smile

#80 Re: Backlight Support » Packages In Cart Not Showing » 2017-09-05 23:57:00

Thanks for your help. Got the Package button at last. So simple when you know how!

#82 Re: Backlight Support » Packages In Cart Not Showing » 2017-09-05 23:49:14

okapi_core is still on my server along side pangolin_core.. do I just delete okapi_core?

Okapi

#83 Re: Backlight Support » Packages In Cart Not Showing » 2017-09-05 23:44:59

sorry, also how do I upgrade from Backlight 1.1.1 (Okapi) I thought I was all upgraded?

#84 Re: Backlight Support » Packages In Cart Not Showing » 2017-09-05 23:43:49

Defiantly using correct versions for:

Cart v4.1.3
Version

Backlight 1.2.2
Version

Also fixed the html code for this gallery (thanks for this)

But can't seem to find add-ons and the option to Show 'Add Package' Button in backlight settings?!

#85 Re: Backlight Support » Packages In Cart Not Showing » 2017-09-05 23:07:23

Im Sure I have added everything correctly:

Pricing Scheme Pacakges
Pricing Scheme 2
Pacakges1
Pricing
Pacakges2
Shipping
Pacakges

#86 Re: Backlight Support » Not receiving emails. » 2017-09-05 21:15:55

yeah, gMail was instant. Still waiting on the fix feedback from host support

#87 Backlight Support » Packages In Cart Not Showing » 2017-09-05 21:14:32

Evagoras
Replies: 12

Hi Again,

I've read through some threads especially this one, gone through all the checks; pricing, shipping etc and and cant seem to find a fix for mine - Packages not showing.

A Working Gallery
http://evagoras.co.uk/galleries/2017/17 … i-natasha/

UN guest
PW gul

Any help appreciated.

#88 Re: Backlight Support » Not receiving emails. » 2017-09-05 20:32:13

Contacted my hosts support, he's fixed the problem and working fine, its taking about 12 mins form contact form messages to come through... but its working.

I've asked him to explain what he did so I can give you some intel too.

Thanks Again!

#89 Re: Backlight Support » Not receiving emails. » 2017-09-05 17:27:29

Thanks!

Changed to a gmail and contact form works perfectly.

I didn't have the form on my site as didn't want people submitting it and thinking it went through. Will contact my hosts and see if they have any intel. I'll be back with any information needed.

#90 Re: Backlight Support » Not receiving emails. » 2017-09-05 09:52:12

Thanks Rod, Trying to see now but not a clue about PHP and cant seem to find a similar config in my hosts

#91 Backlight Support » Not receiving emails. » 2017-09-05 09:18:24

Evagoras
Replies: 9

Hi Guys,

I'm not receiving emails from:

  • CRG

  • Contact Forms

  • Cart Orders

Not sure what is happening, sorry If there is another thread but couldn't find anything generic.

Any help will be appreciated.

#92 Re: Backlight Support » Transferred DNS Created Problems! » 2017-08-20 20:19:32

I have. A few times. And checked on 3 devices

#94 Backlight Support » Transferred DNS Created Problems! » 2017-08-20 10:16:12

Evagoras
Replies: 5

Hiya, I'm in a bit of trouble.

I had my main website www.evagoras.co.uk hosted by Wix for my portfolio and a sub domain gallery.evagoras.co.uk for my Cart Galleries and CRG.

I have now transferred all my DNS and all hosting to www.evagoras.co.uk with the intention of using backlight for everything.

Today gallery.evagoras.co.uk no longer exists however I cannot create pages in admin?! Creating Album/Album Sets in LR is not a problem:

Test Album

...however Every time I create a page and 'view in browser' I get an error 404 e.g.: http://www.evagoras.co.uk/?page=hello

I have put a temporary link in menu>home to my old Wix site so potential customers see something instead of a blank site whilst this gets fixed.

#95 Re: Backlight Support » Paradox 404! » 2017-07-25 06:38:08

thanks for your help Rod, I tried everything and still nothing.

I reset it all and started fresh.

#96 Re: Backlight Support » Paradox 404! » 2017-07-25 02:06:15

I've enabled to view configuration files in FileZilla and can see them now. still not working but looking back on the thread to see if I'm checking all the boxes

#97 Re: Backlight Support » Paradox 404! » 2017-07-25 01:14:17

I have, and this is all that is in the folder, no .htaccess file

FluxBB bbcode test

#98 Re: Backlight Support » Paradox 404! » 2017-07-25 01:00:42

I have everything except the .htaccess & cant find the original file on my computer.

#99 Re: Backlight Support » Paradox 404! » 2017-07-24 23:56:07

Hi Rod, thanks for your help.

my Backlight Settings > Website Settings > Page URL Format is set to about

I've created 3 pages and each of them don't work

FluxBB bbcode test

I've tried to view page in browser FluxBB bbcode test and I get 404!

I attempting to get the address of http://gallery.evagoras.co.uk to be my home page but I'm getting a page with an album set.

The design I want to be my home page is http://gallery.evagoras.co.uk/home/ without the /home 

Hope this makes sense hmm

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