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during the change to backlight 1.2 I worked with a Backlight backup. The problem is one Album that was deleted as I used the copy and now but still listed at the website. I can not delete it in Lightroom, because it was deleted. I tried to create a new album with the same name and than delete that, but this don't work. Now I have two albums with the same name. How can I delete the old album?
Thanks for your assistance. No problem with the pricing, it was only my test copy for Pangolin. I switch now back to 1.1.1 and wait for your updates…
I did that, but it don't solve the problem.
No problem Matthew, my 1.1.1 backup works fine.
Thanks.
I just found an other problem when using the cart plugin with Pangolin at my wedding site. Can't open the cart after adding a Product. There is somethings wrong with the text below the cart icon. It shows only the first two characters (yo) of 'your cart'. It looks wired.
At the moment I switched back to a backup with the previous version. If you like to have a look on it, please send me a mail. Then I activate the new version for you and send you a password to login.
I'm sorry, but it don't work for me. I tried all thing that you suggest. Logged out as admin, use other email addresses, use other browsers, use other computer (macbook), use TOR Browser to create a different IP.
Always the same result - no Information stored in all Client Details. All Feedbacks have the Status 'spam'
The only feedback that came through was yours #000009
I send you an admin password by mail. Please take a look at the feedback list.
I still have this problem. I can see your last selection #00009 as client Matthew and I got the admin email for this feedback. When I make a test selection, then all Client Details are empty and I don't get an admin or client mail. The Status is set to spam. I have no idea how to change this. If you need an admin login please let me know.
yes, I saw your selection and got an admin email. I will try it later. I'm out for a meeting now.
If you like to try anything, feel free to do that. This page is still under construction.
it's on now
http://animals.wolfademeit.de
guest
ttg8888
go to galleries, all other menu options are direkt links to my old page.
That make sense Matthew, but I have one more problem. During my test I don't get any email from the feedback form. The normal email form works fine. When I look into the feedback details I see that all Client Details are empty.
Is it possible to have the new Google reCAPTCHA in the submit feedback form? I would like to use Radio Buttons or Select Boxes instead of some Text fields.
Thanks Matthew, that works…
The new backlight and pages update did not solve the problem for me.
oh thats fast, I'll wait. BTW fantastic update. It will save a lot of time.
thanks Rod, where I have to use the CSS snippet?
I use a dark background and the text color is set to a light gray. When I open a CRG Lightbox, the background is white and the all text is unreadable in light grey. Inside the Add-on setting for CRG I can not edit the Background color or text color, but all other colors like lines or option background. Is there an other place where I have to set up the colors for the CRG lightbox?
Thanks Rod
That is very sad to hear Ben. Your Cart plugin is a very good option to earn more money for every photographer. The actual way to set up the shop is a little bit difficult for a photographer who has no programming or database knowledge, but I think it's worth to invest the time.
It would at least be very important to mark the selected pictures. How can I display an additional text in a popup box?
Thanks Rod, of course that is possible, but that is not a live information what a customer has to do now. It's a static, how to use the shop information and has nothing to do what the customer actual should do. Most of my customers will use the shop only once in lifetime. So it is important to guide them through the shop with only the information they need.
As I wrote before, I added some packages to the cart and did not know what to do next. Then I was able to add other packages and get lost as I opened the cart.
I think it's very important to give a customer a life information what he did last and what he has to do next. e.g. a pop-box 'Thank you to add this Package, please select your 10 pictures now' and then 'you have selected 1 of 10 pictures now'. During this process I would not allow to add other packages, or buying other items.
Very, very important is a visible information, witch picture is already added to a package, by showing an indicator at the gallery thumbnail and use all the options that we have when using the CRG, e.g. show selected, show not selected…
That would make this shop amazing and easy to use for every customer without reading a long instruction before.
Yes I think a thumbnail indicator would help a lot. I my eyes the buyer should also see a information what he is doing at the moment. If he added a package he has to open the cart to see what he has to do. A way to help could be to replace the 'add Photo Package' Button with the information 'add photo #1 of 10 to your package'… and so on. I would disable all other buy options, until all photos for this package are selected by the user.
I selected a couple of packages and was not sure what I have to do, because there is no instand information visible. If a package has only a couple of Pictures that is not a problem, but if you have more then 50 pictures then you loose control about what is already added and what not.
Thanks a lot Ben. That make sense. I did not see this information in the documentation.
One more thing. It would be very helpful for the buyer to see witch picture is already assigned to a package like we have this in the Client Response Gallery.
I don't use Google for my analysts and like to add a script before the Head-Tag '</head>'.
How to do that?
Thanks Ben, you can try it at my website http://weddings.wolfademeit.de. Login as admin, [redacted by Ben]
Try to add the Product Digital Download to the Package Download 10.
Feel free to change what you like at the site.
Thanks for your reply Rod. As I wrote before I restart from scratch to figure out was is going on. Therefor I only can sent a link to the current version. I know your support is fast, but we have a big time difference between a support request and a possible answer. Therefor I try to find out what's wrong before I ask someone.