Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#26 Re: Backlight Support » Test email works but email from contact page does not » 2018-03-08 08:23:58

Problem solved. I changed emails from google and smtp format to just mail (my website email) and it works fine now.
Thanks. Rod

#27 Re: Backlight Support » Test email works but email from contact page does not » 2018-03-08 07:12:05

ok, thanks. will work on it a while longer. May just just change my email as well. Only the Russian is using it anyway. smile

#29 Re: Backlight Support » Test email works but email from contact page does not » 2018-03-08 07:02:18

here are my email settings:
Mail Send Type: smtp
SMTP Host: smtp.gmail.com
SMTP Username: oceanman22@gmail.com
SMTP Password: [hidden]
SMTP Port: 465
SMTP Security Protocol: ssl

#30 Re: Backlight Support » Test email works but email from contact page does not » 2018-03-08 06:58:54

Nothing in spam. I did not get your contact email, just the community email about your reply. I have been getting some Russian emails not sure about what, but they are getting or were getting through. I am using google mail.

#31 Backlight Support » Test email works but email from contact page does not » 2018-03-08 06:44:19

oceanman22
Replies: 8

When I send an email using the backlight "test Email" I get an email. When I go to my contact page and try to send email it responds positively but I don't get an email. Any suggestions? I have check the settings and they are the same as summary of settings on Test Email

Thanks
Jim

#33 Re: Backlight Support » Cannot see Theater Add-on in Album Templates after install » 2018-01-20 00:31:21

Ok, I got it figured out. When I created a Pangolin album I did not select "Theater" the first time. I had selected "album" I now it the presentation types showing. I think I may have it now. But no assurances yet that I won't be back.
Thanks Rod

#36 Re: Backlight Support » Cannot see Theater Add-on in Album Templates after install » 2018-01-20 00:01:26

Yes I found it last night. The problem is that when I follow those instructions I do not get the following when create or modify an existing Theater Add-on


Set Presentation Type: Video
Set Video Source: “Vimeo” or “YouTube”

I am definitely missing something obvious but can't figure out what

#37 Re: Backlight Support » Cannot see Theater Add-on in Album Templates after install » 2018-01-19 23:36:08

The main reason I purchased the Theater add-on was to occasionally link a Youtube video to an album in my website. I have seen and read references here that it can be done but nothing specific enough for me to figure out how to do it.

Help appreciated.

Thanks

#38 Re: Backlight Support » Cannot see Theater Add-on in Album Templates after install » 2018-01-19 05:05:28

I think I got it. I had to create a Pangolin page and after that I had a choice for the Pangolin album. I'll work is more but this should do it. I found a previous instance listed on here

#39 Backlight Support » Cannot see Theater Add-on in Album Templates after install » 2018-01-19 03:56:44

oceanman22
Replies: 12

I copied the Pangolin-theater folder into backlight/modules on the server but when I go to the Backlight Album Templates and try and Create a new template there is a no choice for Pangolin Theater in the Type drop down. Only "Backlight Standard Album". I installed today's update and everything seems to be working fine after that and then I did the install of the Pangolin Theater.

Help appreciated

Jim

#40 Re: Backlight Support » How do I get Backlight Updates 1.2.3 and 1.2.3 Release 2 » 2017-12-02 02:44:25

Thanks for your help. I got it now. Was having a senior moment there.

Jim

#41 Re: Backlight Support » How do I get Backlight Updates 1.2.3 and 1.2.3 Release 2 » 2017-12-02 01:24:56

Thanks for the quick reply.
Ok, I got the current download but I am somewhat confused on which update procedure(s) to use because of the the release #nomenclature. I am currently  showing that I have update "TTG Backlight version: 1.2.2" on my Backlight Dashboard.

Now what procedure steps in the instructions do I follow to get from 1.2.2 to to 1.2.3 release 2 ?

Jim

#42 Backlight Support » How do I get Backlight Updates 1.2.3 and 1.2.3 Release 2 » 2017-12-01 23:23:40

oceanman22
Replies: 5

I am not getting or can't find the usual download links in the notification emails..
Thanks

#43 Backlight Support » Anyone selling Backlight site assistance out there? » 2016-10-07 00:30:37

oceanman22
Replies: 1

I currently have a site that is functional but it needs some fine tuning and/or overhaul and I don't have the time or interest in doing it myself. I was wondering if there is someone out there that is doing Backlight site setup or design assistance for a fee? If so, please contact me.

My site is:

http://jswphotos.com/


Jim

#44 Backlight Support » Where to get Backlight 1.03 update » 2016-07-26 23:37:46

oceanman22
Replies: 1

Where is the download link for backlight 1.03 update?

#45 Re: Backlight Support » Getting "ttg-be could not be found" » 2016-06-11 23:31:39

I updated from the Backlight which was running fine. The only thing I can think of is that during the recent backlight updating I did, at one point I closed lightroom and there was something going on that prevented me from closing lightroom and I forced a lightroom shutdown. Later I realized that that Adobe had an update it was trying to install which I did install later. Anyway, I republished the inaccessible albums and all now seems well. More than likely it was an anomaly caused by me when updating.

Jim

#46 Re: Backlight Support » Getting "ttg-be could not be found" » 2016-06-11 22:29:50

If I create a new album in lightroom and use the same photos I can get to the publishes album. I guess I just need to follow that procedure for the remaining problem albums.

#47 Backlight Support » Getting "ttg-be could not be found" » 2016-06-11 21:30:20

oceanman22
Replies: 3

I updated to the latest Backlight version last week and thought everything was working fine. Did a test pulblish etc.

Now I find that when I try to reach 6 of my galleries I get the error "ttg-be could not be found". I completely republished one of the problem galleries(Portugal) but it did not solve problem. Any suggestions.

Jim

#48 Re: Backlight Support » Website access since Backlight » 2016-05-17 00:34:15

After much analysis and experimenting, I installed Firefox and have not had a delayed access since.
Thanks for all the input.

#49 Re: Backlight Support » Website access since Backlight » 2016-05-16 11:46:02

Good to hear about the fast loading. I renamed the folder and no adverse effects.

#50 Re: Backlight Support » Website access since Backlight » 2016-05-16 10:20:07

I use Ipower.com and I am in a que now to talk to them. I don't know of any accelerators that I am using.

I also reinstalled the update since your reply  and I am still getting delayed loading.

I did install the index.php which was in the update package. I realized later that it was not required. Could that have made a difference ? Maybe I will find out something from Ipower support if I ever get connected. The fact that you experienced it means that it is not my computer or local network?

I noticed a folder in the root public.html called "site_images", I assume that should be there? it was dated when I did the original Backlight install.

Thanks for your quick reply.

Board footer

Powered by FluxBB