Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#26 Re: Backlight Support » Add Photo Package » 2017-10-30 22:08:18

ok, I see I pressed again the download link from the time I purchased the backlight for first time and this time I  get the 414 version. Now it is clear for me that all update are available from the same file. Clear is clear thank you .



I have another miss understudies about the update procedure:  in backlight documentation - http://backlight.theturninggate.net/doc … t_versions

I read:

"To update Cart versions:
Replace the following directory from your downloaded zip file:

backlight/modules/module-client-response/

Login to Backlight
Click on the Cart menu"

 

I dont understudy why should I replace the directory of "client response"  when this is update of cart module?
Really should I do it or there is a mistake?

#27 Backlight Support » Adding product error message » 2017-10-30 04:37:10

Andre
Replies: 5

Hello,

Yesterday the cart was working fine, but than I decide to remove all product and packages and live only the default digital download product just to start setting it properly.

Today when I am trying to set up products and it prices I found the following problems, ( bacycally nothink work smile)

1. Had edited  digital download, the product, pricing scheme, shipping all is set but on the webpage I get info “no availabel products “

What could be the reason?



2. Trying to add second product that is also digital download but with some options:

Product - digital download

Than I would give the customer possibility to choose if file will be color or black/withe, price for Both options will be the same,

Than I would give customer possibility of choose the size of file to be downloaded, here the price will be different for each option:
low res 10,
mid res 20,
hi res 30.


In the “Edit Product” page I set to multiple pricing, than in “Product Attributes” window I set the above.
- 1 box name picture style, option1- color, option2 bw,
- 2nd box -name size, option 1 hi, options lo etc.

When I press save the error message appear,

Something went wrong
Unexpected error: Undefined index: product_type in ProductEntity.php on line 63
Please report error at http://community.theturninggate.net


Please fix the following problems:
A base pricing attribute is required


The second message tell me to add base price attribute, but in the “Edit Product” page there is no place to add prices.

Where should I add the base price artibute! There is such window on this page,

In manual I read that the first attribute is the base price , but when I put the amount of 10 in the name, or option box the error message is till the same.



What to do, how to live? smile

#28 Re: Backlight Support » Fixed price above # of items » 2017-10-30 01:47:45

Hi,
There is an option in the cart menu “Discount Band” - this is probably what you are looking for.

Explained here:
http://backlight.theturninggate.net/doc … _discounts

#29 Re: Backlight Support » Add Photo Package » 2017-10-30 01:26:12

Hi,
Any ideas from where can I get the update?

#30 Re: Backlight Support » Add Photo Package » 2017-10-28 05:48:11

Ok, but I guess that the 4.1.5 version was updated before 23.08,  Because in other way
I should be informed likwcabout the new theater version,

Also
I still have the link from purchase and the tester update on drpobox,

#31 Re: Backlight Support » Add Photo Package » 2017-10-28 05:08:30

I run the 4.1.3 version.
The cart was purchased together with backlight on 23.08. 2017 . I did not know that new version exist.

I had receive only e-mail with info about Backlight Update, New Theater Presentation from 11.11.2017

How and where can i get cart update?

Also in backlight documentation - http://backlight.theturninggate.net/doc … t_versions

I had been reading:

"To update Cart versions:

Replace the following directory from your downloaded zip file:
backlight/modules/module-client-response/
Login to Backlight
Click on the Cart menu"

But I do not understudy what should I do. Where tomfownload the zip gile and Why should I reolace the directory of client respondentów when
I would need to update cars module??

Could someone explain  This to me Please.

#32 Re: Backlight Support » Add Photo Package » 2017-10-27 18:58:59

thank you,  will try to edit.


There is also another problem that I found >> the sentence  "Fill in the details below to complete your order." - that I can not find the place to translate it .

It apear in cart > here:  http://andrzejsichma.com/backlight/cart … d_checkout

I was serching for such sentence in places like : cart localization, backlight list settings, cars list settings without succes.

Is there any other place to find it ?

#33 Re: Backlight Support » Add Photo Package » 2017-10-27 13:51:45

Ben wrote:

Something for Matt to look into smile

The Add Photo Package is missing localisation support for Pangolin albums.  We'll need to add this back in.  In the mean time, the best way to achieve this would be to edit the file backlight/modules/pangolin-album/dynamic/view/index.php and change the text for Add Photo Package in two places, then clear your template cache.

Thank you, niw I know that I m not blind. I would try to elit it, but  Could you Please tell me how can i edit it manualny? Do i need any specjał software, how to get to the source.

#34 Re: Backlight Support » Add Photo Package » 2017-10-27 03:36:16

I had Check it,  under "Adding items to the cart" I have all position translated. All " manage localization" page is translated, each box.

But on my web page the green button stil have english words on it,

even when I use the serch function on the "Manage Localization" page, there is no "add photo package" text on it.

Please see the button ,

http://www.andrzejsichma.com/relacje/ak … 017-10-08/

#35 Backlight Support » Add Photo Package » 2017-10-27 02:27:05

Andre
Replies: 36

Hi,
Today I had sucesfuly translated all the localizations to my country languague,
The think is that I can not find the localizationn of the "Add Photo Package" button that apears in cart.
Could somebody let me know where can I found the proper box to tannslste the above button?

#37 Backlight Support » Cart and Client respond in one album. » 2017-10-13 03:43:14

Andre
Replies: 4

hello,

After I set in Design Template   "Add-on Enable"  than in the In LR / edit album / I was able to  manage it.

But what about the CART function,  How to set it to have booth active in one album ?

Can I  set in one album booth functionality - the "Cart" and the "client responce" ?

Andre

#39 Backlight Support » Can not see thumbnial on "album set" page » 2017-10-13 00:47:06

Andre
Replies: 2

Hello,

Could someone help me understudy why I can not see the "thumbnail" on the page where I placet the "album set".

http://www.andrzejsichma.com/relacje/

When I klick on the album set  e.g. "Akademia Piłkarska Górnika Zabrze" than I go to the albums in this set.

http://www.andrzejsichma.com/relacje/akademia/

Here the small pictures are visible,

What should I do to see the thumbnail  on this site : http://www.andrzejsichma.com/relacje/




Andre

#41 Backlight Support » What file type should be addes to Album JPG or RAW ? » 2017-10-10 18:27:21

Andre
Replies: 2

HI,
Have general question about file type that can be loaded to backlight album.
In my lightroom collection/folder I do have RAW files.
Can I just secect and grab the Raw files to the backlight album? , ot the files need to be first exported to jpg than import to lightroom  and then selected/grebed to album ?
On the video "Backlight, First Look" I can see that the files are DNG, should I do the same with my raw files or ??

#42 Re: Backlight Support » Questions about Backlight » 2017-06-09 17:12:43

Now I understudy. It looks very interesting for me. I am starting to look for a domain name for me smile

One more question about the point no 11.

Is the Backlight available in Polish language version, or I will need to translate myself the words that are visible for customers ?

#43 Re: Backlight Support » Questions about Backlight » 2017-06-09 01:59:56

Thank You for the explanations.

I think you miss understudies what I really mean in the point no 1.

1. When I shoot raw, do I need to export the raw files to JPEG before I place them in gallery? I would prefer to set the gallery, place inside the raw files, than using the “feedback” tool ask the client what format he would like receive. In this way I will save time and will edit only on these files that customer want to purchase.

"No, you don't need to export the raw files first. Lightroom's Publish service can only export jpg. In the feedback form, you can include an option for the client to request raw images to be sent."


I ask for this: When I import the files from camera to lightroom, they are in raw format. Do I need firstly to export the files in lihgtroom from raw to jpg like normally we do, or I just import the raw files to the lahgtroom catalog and the Backlight can show the files on the web.

#44 Backlight Support » Questions about Backlight » 2017-06-07 17:10:40

Andre
Replies: 5

I already try to learn and understudy how the backlight web application is working. However, there are few miss understudies that I got about how your system. Could you please let me know the followings:

1. When I shoot raw, do I need to export the raw files to JPEG before I place them in gallery? I would prefer to set the gallery, place inside the raw files, than using the “feedback” tool ask the client what format he would like receive. In this way I will save time and will edit only on these files that customer want to purchase.

2. In “feedback” window it is possible to add “raw” format file in the case that customer would like receive such file, or client will need to use the “comment” window to add this type wants.

3. In "feedback" window it is possible to add box where client would like to ask for specify picture dimensions, or we have available only these that are shown in demo on your web page?

4. What is the look of the format of data that are „delivered to the photographer's email for processing the job”?

5. The „basic” and „masonry” (both) type gallery are available In the „Backlight + Pages” package ?

6. In the „cart” window it is possible to set the printing „Size” and „Finish” format that will match the formats of my printer or I need to use only the formats that are listed on your website demo?

7. In the „cart” window it is possible to specify the „digital download” format that will match the customer wants?

8. In the „Cart” module what other payment methods than PayPal are possible to set ?

9. In the „Theater” module, could I set deferment „presentation types” for deferment galleries within one web page?, or the „presentation types” need to be set ONE for all galleries that will be listed on my website? In other words can I mix the „presentation types” within one website?

10. Is it possible with backlight to allow my customer to upload the picture to my server ? It will be useful for me when customers have they own pictures and they want to send the pictures to me only for printing job.

11. Because I am living in Poland I would have this website available in Polish language. Will it be possible for me to display the "gallery help", "Feedback" "cart" and other necessary for normal operation parts of the website/system in Polish language?

#45 Re: General » Backlight vs CE4 » 2017-06-07 16:08:14

Thank you guys for this explanation. The basic idea is now clear for me. I will jump to the "backlight forum" to place some other questions regards this application.

#46 General » Backlight vs CE4 » 2017-06-06 17:19:33

Andre
Replies: 3

Hello Everybody,
My name is Andre and I am interesting to set my photography business based on your tools. I need a tool that will allow me to build the photographer web page that will include such tools like Backlight + Pages + Client Response + Cart + Theater, (I use lightroom cc2015)

I found that the „Backlight + Pages” + Client Response + Cart + Theater tools seems to be the tools is what I need, but I am confused with al the „CE4” options.

When should I consider purchasing the ce4 product?? What are the deferments between the two products ?

Board footer

Powered by FluxBB