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#1 Re: Announcements & Information » Next upgrade/version » 2015-08-21 19:55:21

Matthew wrote:

We continue to maintain CE4, though it will not be receiving any further feature updates. We are not discussing future projects at this time.

Put the come back of swiping on the wishing list. :-)

#2 Announcements & Information » Next upgrade/version » 2015-08-21 17:39:39

alagazam
Replies: 2

Will swiping images on mobile units be back in CE5 CRG version?  Or maybe even in an upgraded CE4 version?

#3 Re: CE4 Client Response Gallery » Swiping in gallery possible or not on mobile devices? » 2015-08-20 19:59:28

Ben wrote:
alagazam wrote:

This is not an upgrade at all. Really, really bad.

As one of the two developers behind CE4 CRG, this leaves me feeling sad.  How can it be that our product is so bad?  Or could it be that you are blind to the plethora of major new features and improvements?  I may be biased, but I'm leaning towards the latter.
Some friendly advice: being more constructive will no doubt get you more helpful assistance.

I have never said that your product is bad. I bought it. Twice, at least.

But the fact that you missed this elementary feature IS bad. Why did you remove it?

In what sense am I not constructive? This thread is about mobility, the way people use the web in 2015.

There are a lot of great features in this upgrade. That was the main reason for me to upgrade. But you missed a very important feature. Or, you removed it. Once upon a time you thought that swiping was good. Now you don't?

I hope you can understand my critique.

#4 Re: CE4 Client Response Gallery » Swiping in gallery possible or not on mobile devices? » 2015-08-20 16:41:02

rod barbee wrote:

When upgrading I guess that none of us thought that the swiping would be removed.

You're the only one to mention it so far.

No, I'm not.

http://community.theturninggate.net/top … -friendly/

Two of my clients made me aware of the problem. I thought that I'd done a mistake setting up the new version.

#5 Re: CE4 Client Response Gallery » Swiping in gallery possible or not on mobile devices? » 2015-08-19 22:57:22

rod barbee wrote:

First/Last image navigation just controls the behavior of the slides when you get to the first or last image.
What you choose depends on your set up. I have mine set to loops so that when it hits the last image and I tap the right arrow it just loops to the first.
Another option is to have it go to the first image in the next page if your gallery is paginated.
Another option hides the navigation when you hit the first or last image. In other words, when you hit the last image, the right arrow is hidden.
The remaining option is to close the slideshow.

Tapping the image itself will do nothing (well, other than bring up the CRG feedback and slideshow controls). Tap the arrows.

Okay. Well this upgrade is very bad when it comes to mobility. Really bad.

When upgrading I guess that none of us thought that the swiping would be removed. Of course there are a lot of improvements in this version but removing this feature ... No, that was an incredible mistake.

#6 Re: CE4 Client Response Gallery » Swiping in gallery possible or not on mobile devices? » 2015-08-19 22:06:08

rod barbee wrote:

The "On image click ..." doesn't work with the "Next image" chosen.

that is a control for the Highslide Slideshow desktop presentation.
CRG mobile presentation uses Magnific Popup. To configure that, set Magnific as the desktop presentation, make any changes, then revert to your preferred presentation for desktop.

Hmm, the option for "On image click ..." is only visible when I chose Highslide Slideshow for desktop presentation. In Magnific, do you mean the "First/Last image navigation ..." and, if so, what should I chose? I've tried "jumps to the next/previous page". Tapping doesn't work.

#7 Re: CE4 Client Response Gallery » Swiping in gallery possible or not on mobile devices? » 2015-08-19 18:34:15

rod barbee wrote:

well, I have no control over it.

You might remember that in the CE3 version, feedback features were only available on desktop, not on tablet or mobile. So I'd say the CE4 version, even without the swiping, is a huge improvement in mobile friendliness.

The "On image click ..." doesn't work with the "Next image" chosen. Not on my iPhone 6 anyway. :-(

#8 Re: CE4 Client Response Gallery » Swiping in gallery possible or not on mobile devices? » 2015-08-18 23:50:25

rod barbee wrote:

Not an upgrade? Seriously? Over this one little thing?

Your clients can now make selections, close the browser, and come back later to continue making selections.
Client selections are now stored in a database so you can access them any time.
Pagination.
You can customize the response forms.

And it just takes a simple tap (less effort than swiping) to move from image to image.

I'm not an expert at this, Matt is, and I'm sure he has very good reasons for doing things the way he did.

But if you need the swiping function and it's the most important thing to you, you can always use the CE3 version of CRG instead.

You can build a car with incredible new features but with a square steering wheel it's not very user friendly.

Swiping is the way people do it in 2015. Tapping is not.

#9 Re: CE4 Client Response Gallery » Swiping in gallery possible or not on mobile devices? » 2015-08-18 23:32:05

rod barbee wrote:

My guess is that it has something to do with the functionality of the response panes. Perhaps swiping interferes with the response forms. But that's something Matt will have to comment about.

Keep in mind that the CE4 version is a complete rebuild from CE3 to accommodate the many feature requests and has little in common with it.

But when ALL is moving towards mobile-friendly websites?!

This is not an upgrade at all. Really, really bad.

#10 Re: CE4 Client Response Gallery » Swiping in gallery possible or not on mobile devices? » 2015-08-18 23:04:43

rod barbee wrote:

no swiping on mobile with magnific. Just tap the arrows.

But why? The CE3 CRG could do it. It's really hard to understand why such a basic feature should be removed in a newer version.

Or is there a solution?

#11 CE4 Client Response Gallery » Swiping in gallery possible or not on mobile devices? » 2015-08-18 21:07:11

alagazam
Replies: 17

Can or can not a customer swipe through the images in CE4 CRG when using a mobile device (smartphone or pad)?

I have setup a gallery with the default settings and the only way I can change image is to use the arrow icons. That is not a really great way for customers to check their images 2015.

#12 CE4 Client Response Gallery » "Please enter a valid email address."-problem » 2015-06-22 18:00:26

alagazam
Replies: 2

I am using the latest upgrade of CRG and have a problem with the form used to send chosen images.

When pressing the submit button I get this message:

Please enter a valid email address.


It doesn't matter what email address I enter.

Why does this happen?

#13 Re: CE4 Client Response Gallery » When upgrading: How to keep translations and settings? » 2015-06-11 17:21:55

Matthew wrote:

If you've saved a template for any CE4 version, using Lightroom's Template Browser, then you may use this template to recall your preferred settings for any update within the CE4 line of releases.

Ah, okay. That's great. All updated features will be available to the right even though they weren't there when the template was created?

#14 CE4 Client Response Gallery » When upgrading: How to keep translations and settings? » 2015-06-11 16:11:54

alagazam
Replies: 3

One thing I've never understood with CRG is what happens to all translations and settings I've made in the old version.

I just upgraded to CRG 6.10 and wonder if my saved Lightroom template for 6.0 is useable with 6.10 or if I have to make a new template.

Please sort this out. :-)

#15 Re: CE4 Client Response Gallery » Password protection doesn't work » 2015-02-04 01:35:34

rod barbee wrote:

This depends.
Are you talking about an uploaded CRG (non-publisher managed)?

Be aware that during the same browsers session, if you log-in to a password protected gallery (as opposed to an album) and then navigate away from it, that you'll be able to get right back into it without needing the password.

A link to a gallery/album would help.

if it is publisher managed, then be sure to enable guest access to ttg-be.

who is the hosting company in question?

I upload a gallery from Lightroom. There's just one host that gives me this problem.

I guess it would help to now what kind of PHP function the password protection uses.

#16 Re: CE4 Client Response Gallery » Password protection doesn't work » 2015-02-04 01:32:36

Ben wrote:

Make sure you are generating the gallery with the latest plugin.

The plugin works but on a specific host it doesn't. It never has. I guess it is a parameter on the server side that needs to be different.

I've had this problem with earlier versions aswell.

#17 CE4 Client Response Gallery » Password protection doesn't work » 2015-02-02 22:57:23

alagazam
Replies: 5

I really like CE4 CRG a lot. The problem I have is that the password protection doesn't work on the server that hosts my web page. I have tried other hosts where the protection works just fine.

After login I always end up at the login page again. There's no error message. If I export the gallery to another host's server, everything is okay.

Is this problem known or is it just me having it? And/or is there a way for me to find out if there's a parameter on the host side that needs to be tuned?

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