Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

Pages: 1

#1 Re: Backlight 2 Support » Backlight 2 Backend OK, but error message instead of website » 2018-09-21 04:14:07

ChrisH

Thanks Rod,

I am already writing an email to Ben...

Best regards!

Christoph

#2 Re: Backlight 2 Support » Backlight 2 Backend OK, but error message instead of website » 2018-09-21 03:46:05

ChrisH

Hi Daniel,

thanks for your message! It looks exactly like that. All files are there (including .htaccess and index.php) and now I am not even installing in a subdirectory but in the otherwise empty root folder.

Any idea, how to solve that problem is more than welcome!

Thank you very much and best regards!

Christoph

#3 Re: Backlight 2 Support » Backlight 2 Backend OK, but error message instead of website » 2018-09-21 02:43:29

ChrisH

Dear Rod,

sorry to ask you again for your help! Meanwhile I tried everything I can imagine, but the error message stays the same. This time I used a domain with a completely blank root folder and installed Backlight 2 into this root folder exactly like in your instruction video. Installing is no problem and the Backlight backend works perfectly well. But instead of a basic website I only see the same error message over and over again.

The domain is "weddingshooters.at" and I also set up an ftp access for you. I could send you all login information via e-mail.

Your help is very much appreciated!

Thanks and best regards from Austria!

Christoph


Remark: Some time ago I used Backlight (1) and CE4 without any problems...

#4 Re: Backlight 2 Support » Backlight 2 Backend OK, but error message instead of website » 2018-09-20 14:33:02

ChrisH

Hi Rod!

Thank you very much for your super quick reply! I already copied the .htaccess and index.php file (like in your installation instructions), but I now suspect, that the problem might come from installing Backlight 2 in a subfolder of my domain instead of the top level. Does that make sense?
Anyway, I will try again tonight and let you know.

Best regards from Austria!
Christoph

#5 Backlight 2 Support » Backlight 2 Backend OK, but error message instead of website » 2018-09-20 06:19:17

ChrisH
Replies: 9

I installed Backlight 2 following the instructions. The Backlight 2 backend works perfectly well, but instead of the web site I only see the following error message in my browser (Firefox and Chrome):

Something went wrong
Update query failed with error: SQLSTATE[HY000]: General error: 10 disk I/O error sql: 'UPDATE `engine_view` SET `name`=\'page\', `type`=\'dynamic\', `path`=\'\', `rename`=\'\', `passthrough`=\'no\', `modified`=\'2018-09-19 21:02:59\' WHERE `engine_id`=\'95\' AND `view_id`=\'view.index\'' params: array ( ) in PdoExtended.php on line 551

© 2018 THE TURNING GATE

Backlight
2


I would appreciate every bit of information to solve that problem.

Thank you very much and best regards!

Pages: 1

Board footer

Powered by FluxBB