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#1 Re: Backlight 2 Support » Memory Error on Album Page. Is there a max number of files / album? » 2018-09-12 13:27:15

dleifer

Hi Ben,

Success on both fronts.

I split the large (1300+) album into two albums (~650 each) and they worked fine. So 32MB of memory gets you somewhere between 650 and 1300 images in one album.

And then I made a few changes on the server. I upped the memory from 32MB to 64MB. And then I upped the max_execution_time from 30 to 60 seconds. I know there wasn't a time out error, but from other php script experience I have found 30 seconds can cut a lot of operations off, so I thought I would be safe and give it more headroom while I was making changes. The result is the original (1300+) album is now working fine. So, now you don't have to worry about doing the memory optimization... as soon. smile 

I don't know if it's your policy to officially close threads once a solution is found, but I am happy.

Thanks again,

David
==========================
Photographer - SCUBA Diver - WZ1C

#2 Re: Backlight 2 Support » Memory Error on Album Page. Is there a max number of files / album? » 2018-09-12 09:37:20

dleifer

Ben,

Thank you for a ridiculously fast response!

I was about to ask you if you can see the server memory allocation or were just making an assumption. But I see it's available on the View PHP Info page. You guys are smart! OK, I am going to see if I can get the Apache memory allocation up and in the mean time I am going to try splitting the big album in to two pieces and see if that works for now.

I will post an update here on both.

Thank you,

David

#3 Re: Backlight 2 Support » Memory Error on Album Page. Is there a max number of files / album? » 2018-09-12 09:29:52

dleifer

Remembered that these are all Private galleries. Please use:

Email: nl@nlamberg.com
Password:  Summer

Let me know if you need Admin credentials as well.

Thank you,

David

#4 Backlight 2 Support » Memory Error on Album Page. Is there a max number of files / album? » 2018-09-12 09:21:27

dleifer
Replies: 6

I have been making albums through the LightRoom Publish Services and have been very happy with the results. I had one particularly large gallery (1300 images), set to paginate every 250 images. I got to the point where the gallery was being "Published". While it was still in progress (uploading) I checked the gallery live around 500 images and everything was looking fine. Came back and checked again after the entire gallery was published and saw this error message:

Something went wrong
 
Unexpected error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 20480 bytes) in PdoExtended.php on line 158 
 
Please report error at http://community.theturninggate.net

Double checked all my settings for the Album in LightRoom and my settings through the BackLight web interface and everything seemed the same as other galleries that worked fine. I deleted the album, rebuilt it and had the same experience. This time I saw it around 800 images and all was fine. But, when completed I saw the same error message.

See a number of my galleries (all, but one working fine) here.
And the problem gallery page here.

Is there a max limit to the number of images in an Album?

I believe I see "PdoExtened.php" at:  backlight > installer > lib > PdoExtended.php
Is there a way to modify that (or another) file to allocate more memory? Is that really the problem?

Please let me know if you need a Guest Log-in. I host with BlueHost. I am running PHP 7.1.21

Thank you in advance for any help and for a great product.

David

#5 Re: CE4 Gallery » Fotomoto Gallery Problems - New & Old » 2016-10-29 12:29:47

dleifer

Derek,

Wow, so appreciate your quick attention to this. I have some clients expecting access to a gallery soon and was preparing to do a high speed upgrade over the weekend. I still intend to go to Backlight, but will now do so in a more controlled time table.

Many thanks again for great support!

#6 Re: CE4 Gallery » Fotomoto Gallery Problems - New & Old » 2016-10-28 08:52:41

dleifer

OK. I guess I will give it a day or two and then decide if I upgrade.

Thanks for all your help and great photography (on your site).

#7 Re: CE4 Gallery » Fotomoto Gallery Problems - New & Old » 2016-10-28 05:59:56

dleifer

Thanks for the quick reply. Always good to know I'm not the only one.

Do you know if the same problem exists with Backlight/Fotomoto galleries? In other words, should I hurry and upgrade or will that put me in the same place I am now?

#8 CE4 Gallery » Fotomoto Gallery Problems - New & Old » 2016-10-28 04:46:48

dleifer
Replies: 6

I am using TTG CE4 to publish galleries and the system works great. Once or twice a year I publish a gallery with Fotomoto integration and in the past it has worked fine. I went to publish a Fotomoto gallery today and after uploading it to my website I found that while it appears as I would expect, and the navigation works fine, if I click on the Shopping Cart icon the Fotomoto logo appears and animates, but never links to the cart interface to allow ordering of prints.

http://www.davidleiferphotography.com/N … s_10-22-16

Built today (10-27-2016)

I went back into LightRoom (v CC 2015.7 - Mac OS X) and noticed that Fotomoto is no longer listed under Publishing Services. I thought this might be the problem (and it still might be) but something made me think to check my other existing galleries with Fotomoto integration. All of them display the same symptom.

http://www.davidleiferphotography.com/N … s_10-25-15

Built a year ago (10-2015) and was working fine.

I checked another photographer's gallery that uses Fotomoto and experienced the same thing. I checked a couple of different browsers, my Mac laptop and a Windows machine. All the same results. 

So, two questions:

1 - Does anyone know what might be the problem with my existing Fotomoto galleries that had been working and what to do to fix them?

2 - Is it still possible to create new Fotomoto integrated galleries using TTG CE4 or do I have to upgrade to Backlight? Is the legacy version of the Fotomoto Publishing service available to install in the latest version of Lightroom and would that help?

Thanks for any help, suggestions, ideas

~David

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