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#1 Re: Backlight 3 Support » RSS feed. How to add the RSSfeed button? » 2020-05-25 09:00:09

Matt - Happy Memorial Day! I know you’re busy on a lot of fronts but at one point I think you mentioned doing one of the videos relating to the RSS function. I love the short videos you’ve done already - still working on one for RSS?  Stay safe.

#2 Re: Backlight 3 Support » Hero Images_custom thumbnails? » 2020-05-17 05:47:59

Gary - The option I used was to change the hero image aspect ratio from 2:1 to 3:1 and then used the image placement controls to obtain the image slice I wanted to use.  With that ratio it gives you a top-middle-bottom slice option.   Since not every album was the same, I ended up cloning and creating a specific album template for each album based on the image slice and title placement.  I actually like the look of the thinner hero image.  Check out my albums at

#4 Re: Backlight 3 Support » Problem adding Watermark on Export from Lightroom » 2020-05-10 21:54:56

Ben - thanks for the explanation.  I think I’ve been bypassing the issue by using Mogrify to create my intended look before I even reach the publish stage so in reality the plugin is still only being asked to publish the image I send it.  I find the LR publisher to be great for adding the watermark to the finished version.

#5 Re: Backlight 3 Support » Problem adding Watermark on Export from Lightroom » 2020-05-10 12:22:50

Matt - is that a programming thing with LR?  I ask because I’ve been using Mogrify2 to add borders to my images for several years with no issue as I export the raw file to a smaller jpg for use on the website.  I then use the LR Publisher to add the watermark to the jpg image as I publish to BL.

#6 Re: Backlight 3 Support » Images won't be randomly fully displayed » 2020-05-09 06:24:39

I’ve also seen it on my site using iPad and Safari.  It is very random and usually if I close out of the site and relaunch it clears up.  I always thought it was a bandwidth issue when trying to load images, but it could certainly be an issue with Safari on IOS devices too.  Another one of those deep dark mysteries of Apple.  ?

#7 Re: Backlight 3 Support » "Hero Images" » 2020-05-04 13:43:12

Matt - I ran a little experiment and discovered if there is nothing in the album copy field the title does not show under the hero image. But if I put anything in the album copy field it seems to work as anticipated. Maybe a glitch in the program?

#8 Re: Backlight 3 Support » "Hero Images" » 2020-05-04 13:27:59

Loved the video Matt - it made it very simple to figure out the Hero Image.  I can’t wait for more videos - thanks!

I’ve already tentatively set up the hero images on my albums and ran into a little glitch.  On some pages the page break seems to work fine so the image title drops beneath the hero image when I look on my iphone, but in other albums, that use a slightly different album template but with exactly the same settings in the hero section, the album title does not display.  Check out where it works, vs where it does not seem to work.


#9 Re: Backlight 3 Support » Use of new function RSS Feeds » 2020-05-03 09:28:18

thanks Matt - I look forward to your feature.  Stay safe!

#10 Re: Backlight 3 Support » Use of new function RSS Feeds » 2020-05-03 00:08:19

Rod, Ben, Matthew - I love the ability to use an RSS feed.  I do have a question though.  I looked at my feed and see images in various albums but I was wondering if there is a way to limit the feed to a specific album, or does it just pick up the last updates to the entire website?

#11 Re: Backlight 2 Support » Trouble with Galleria page length and fitting photos » 2020-04-08 12:52:37

Rod - I see the image cutoff on my ipad using safari.  When I orient the ipad landscape the image bottom is cut off.  When I turn the ipad to portrait orientation the full image shows.  I’ve seen this before with some of my images and while the bottom does not get cut off on mine, I do have to scroll to see the entire image.  Reducing the header size was the only way I was able to solve my issue.  I did try reducing the image renditions which worked on the ipad but then the images were too small on a large monitor.

#12 Re: Backlight 2 Support » Search Strings » 2020-02-17 22:42:30

Chumby - have you considered using “Northwest Coast” instead of “North West Coast”?  Would that correct the search issue Ben?

#14 Re: Backlight 2 Support » Global Watermark for Copyright Text - to be placed on full size images » 2020-02-01 13:23:46

Are you using Lightroom to publish?  In LR I add the image logo or copyright direct in the TTG publisher.  That way my source images on my computer stay clean and only those on the website have the logo text applied.

#15 Re: Backlight 2 Support » Problem with menu navigation in ios » 2020-01-29 22:09:33

Joachim - I noticed the same issue on my iPad when IOS 13 came out.  But I think it is something Apple did in their update - not Backlight - because I see it periodically on other web pages.  It only occurs on my iPad in landscape orientation.  If I flip the tablet to portrait orientation it works as expected.  Not the first issue I’ve seen with Apple’s new operating system for the iPad and I’ve never had any luck dealing with the Apple customer support or engineering team on other problems, so I live with it.

#17 Re: Backlight Support » Image counter on Slideshow » 2020-01-25 09:31:30

Rod - I’m probably thinking of the counter setting on the Galleria page.  Apparently there is nothing similar on the album slideshow.  The  thing I’m trying to tweak is 1) if the slideshow is set to loop ‘on’ it just keeps going through the same images when the end of the album is reached and someone not familiar with what is in the album may not realize they are repeating; conversely if the loop is set ‘off’ the slideshow just stops at the end without dropping back to the thumbnails page.  Since there is no counter on the page, do you know of any easy way to get it to pop back to the thumbnails once the slideshow ends?  ‘Easy’ is the operative term here.  ?

#18 Re: Backlight Support » Image counter on Slideshow » 2020-01-25 00:43:37

It is the photo presentation slideshow on the Pangolin Album template

#19 Backlight Support » Image counter on Slideshow » 2020-01-25 00:14:13

Replies: 6

A couple years ago I recall turning off the image counter on the slideshow - i.e. x/y in the upper left corner of the image.  I want to play with it again and I know I’m missing something simple, but cannot figure out how I did it.  Is it a switch in the design module or custom CSS?



#20 Re: Backlight 2 Support » Masthead display » 2020-01-17 01:59:57

Under Layout you can select the pallet position as either left or right.   On my site that moves the menu button to either side.

#21 Re: Backlight 2 Support » Safari Partially loads images » 2020-01-08 23:24:57

same here - refresh usually fixes it but not always.  Sometimes moving to another page on your site and then going back takes care of it.  I always assumed it has something to do with the bandwidth at my house.  If I go off my home wifi and use cellular connection it seems to clear up.

#22 Re: Backlight 2 Support » Clickable elements too close together » 2019-12-17 11:48:22

I ran into the same problem a few months ago - I could not find anything wrong and after waiting a day I hit the verify fix and Google found no further issue.  This has happened a couple of times and it seems to go away without my help so I’m happy!

#23 Re: Backlight 2 Support » New court decision of 01 October 2019 on GPDR. Cookies must be changed » 2019-11-24 00:47:52

Also for awareness, after running Cookiebot I discovered Fotomoto also uses cookies on the site.

#24 Re: Backlight 2 Support » New court decision of 01 October 2019 on GPDR. Cookies must be changed » 2019-11-22 12:37:00

I use Fotomoto rather than the cart, and once a client hits the order button they are shifted direct to their site and not mine.  I do use the Client Response to add individuals to a mailing list but only if they indicate they want updates.  Beyond that there is no data maintained by me.  I would imagine many users of Backlight are similar to this, and as of now I’m pretty comfortable with the data rules, but then I don’t reside in Europe.

#25 Re: Backlight 2 Support » New court decision of 01 October 2019 on GPDR. Cookies must be changed » 2019-11-22 09:26:21

thanks Ben - great explanation!  It appears that since nothing is saved once the session closes, there should not be anything to provide to someone that requests the data, alleviating much of the concern of the German courts - but I too am not a lawyer.  ?

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