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Hi Matthew, of course I would prefer very much, if a technical solution could be found between you and the hosting company to make Backlight and I trust that this should be possible. I'll email ftp access and the information I have in private to you and Ben and am ready to assist wherever I can.
I also have tried to upgrade to Backlight 2 on a HostEurope site, just to experience a sea of red "Something went wrong" messages both on the update from Backlight 1 and on a a clean fresh Backlight 2 installation.
From this thread do I have to conclude that Backlight 2 will never work on shared hosting by HostEurope? I have had no problem with them so far for many years and I'm not ready to move away everything for an incompatibility with Backlight 2. In this case can I get a refund for Backlight 2?
I did my first install one week ago - so no updates yet. But during installation I did check the settings at ttg-be/publisher.
Have now tried something else to make sure it is not related to my autoindex template. I have exported the CE4 AutoIndex - Default and assigned to these two album sets. Behaviour stays the same. Therefore I assume it has to do with publisher - maybe I again did some weird / unexpected editing
Have created a TestIndex with Descriptive and assigned to the album sets "Subjects" and "Called Home", which are nested. Also added some text for the block. The text is showing, but the index is still missing in level 2.
This change has also done something strange to the label text in the level 1 index, but I think its unrelated and can therefore be disregarded for now.
Thanks Ben, would have never been able to figure this out myself. The <BR> alone did not do the trick, but deselecting the metadata 1 and 2 did it for now. Do I understand correctly: The metadata are formatted including additional text in the image info section, but in the output settings only the tag names should be given to make these metadata available to publisher?
But now I have come into a second problem: Publisher is now set up and doing its job nicely with one exception: The index of second (or lower) level album sets is displaying an empty page. If I drag such an album set to first level in publisher it displays o.k., dragging it down to second or third level makes the index disappear. By editing the URL I can navigate through all levels down to the album, which displays o.k., only the 2nd (or 3rd) level index is an empty page.
Thanks for your quick reply. Trying permissions 755 and 777 on the various folders recursively did not help. I hope, this did not open up too much now?
Authentication in publisher is o.k. and the top-level galleries directory in publisher is set to galleries. However, even in publisher admin there is no gallery template available to select for search, why I think, that LR setup is not causing the problem.
In ttg-be admin I do not see any option to set a top-level galleries folder. Where should this be set?
I am new to TTG and have just managed to set up a first site using CE4 Pages and CE4 Gallery. I've also installed CE4 Publisher online and in LR. From CE4 Gallery I have exported one gallery to be used as a template and uploaded it via FTP to ttg-be/templates/gallery, where I can see it via FTP and also get it displayed in the browser at
http://pictures.tfunk.de/ttg-be/templat … rGalleryPW
However, when I want to create the first album in CE4 Publisher I receive the message:
Unable to perform action: listTemplates
Message: No templates have been created.
Also in the Publisher admin settings under Search (which i do not intend to use) no templates are listed for selection.
Permissions for the folder MasterGalleryPW were initially 750, I have changed them recursively to 755. But this did not help.
Is there anything else to do beyond copying the template gallery to the respective folder? I could not find anything else in the documentation.
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