Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 Re: CE4 Client Response Gallery » can't get email to work » 2015-12-08 07:11:43

Thanks Ben and Rod for the help!

The final result:
http://www.wdpictures.be/klanten/silvyenstijn/

Login: silvyenstijn
Pass:  huwelijksfotopagina

: - )

#2 Re: CE4 Client Response Gallery » can't get email to work » 2015-12-07 14:54:12

Update: the first 2 email client adresses did receive (just now) a confirmation. So its working perfectly now : - ) thanks!! lol

#3 Re: CE4 Client Response Gallery » can't get email to work » 2015-12-07 14:46:02

Update: tried a different client email and thisone does receive a confirmation email!
could you guys try with some emails to see if you're receiving a confirmation?

Thanks!!!

#4 Re: CE4 Client Response Gallery » can't get email to work » 2015-12-07 14:39:13

Update: just tried the 'mail'setting for one.com and I'm getting an email in my box!  : - )
Though the client does not seem to receive any confirmation email.

#5 Re: CE4 Client Response Gallery » can't get email to work » 2015-12-07 14:25:44

Guest login: silvy-stijn
Pass:  mogehetnuwelmacheren

I did not try the 'mail' one because all 3 are using smtp settings according to the hosts. Should i try anyway?

thx for the fast answer!! : - )

#6 CE4 Client Response Gallery » can't get email to work » 2015-12-07 10:29:39

WDpictures
Replies: 8

Hello there,

Ive bumped upon the infamous: 'Something Went Wrong - Please try again later, or contact the photographer if this problem persists.' error when trying to send a selection through this first testpage:
http://www.wdpictures.be/klanten/mijneerstetestje/

I tried to connect with 3 different emailadresses/hosts:

1) gmail.com
2) one.com (on which my website is hosten)
3) ntchosting.com

All 3 are using SMTP.

Using FTP, I uploaded the TTG-BE files (unzipped) to the root of my server.
I then uploaded the CRG folder and proceeded to upload it INTO the TTG-BE folder.
Logged on and changed the passwords successfully.
I then used lightroom to create my first gallery using CE4 client response gallery.
I updated all my company details and email addresses and SMTP (gmail) under TTG BE Settings, and even redid the password to ensure I typed it correctly.
Lastly, I removed some the fields I do not need under the client fields - such as the second comment box.

I can successfully browse to that gallery in my browser and make selections, add comments etc. However, upon clicking on the envelope (Submit Feedback) button, an error comes up saying: "Something Went Wrong" "Please try again later, or contact the photographer if this problem persists."

=> when I then refresh the gallery page it says, You are currently not logged in.
=> when I then refresh again I get the same messagebox saying 'Your feedback has been submitted, Thank you for your feedback. We will be in touch shortly..

Though I never received anything on any of the used adresses (also not on the ones I used as custumor).

HELP !!!  It cannot be that bluehost is the only option here I hope?

Thank you
Wim

Board footer

Powered by FluxBB