Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Pages: 1
hello,
I am experiencing a problem, since we worked together I am unable to login to my wordpress website, the error message says too many redirects, yiftachphotography.com is an addon site and sits within my site zeesi.com, can you have a look, otherwise my webhost advises a restore which would possibly undo the work we did together to get the client response gallery going, we have a number of client's websites up that need to remain there undisturbed
please advise
zeesi
great! I'm up and running, much thanks
ben,
I was in touch with my web host, here is what they said:
"This problem was because you were using the incorrect php.ini version for your version of PHP. I have corrected the php.ini set up on the account and now you can see on this info page that the PDO drivers are available:
http://yiftachphotography.com/info.php
There certainly was a problem loading the modules due to the php.ini file you were using, though this is now corrected so that would not be the reason that the admin page you provided isn't working."
this don't seem to be able to resolve the issue
any suggestions?
ben, I guess you see I sent you login info for FTP, looking forward to getting up and running
my problem has not been solved, I am planning to create a temp login for FTP so the turning point folks can have a look
I started from the beginning and uploaded the ttg-be folder, still no login window, my client is waiting for their work, I need to get this going, can you send me an image of how it should look? I also tried changing the permissions from 755 to 777, still does not work
I will delete and upload the whole folder named ttg-be, so you think it makes a difference to upload it as one?
yes, I created a folder called ttg-be on the server and uploaded the folders and files inside
I right clicked on the ttg-be folder in my FTP and accessed permissions, I changed from 755 to 777, I still do not get a login option, just a blank page
http://yiftachphotography.com/ttg-be/admin/
I am a bit stuck, I uploaded ttg-be to my server, I see that it is there when I go to my site but there is no place for a password, I am not sure how to implement the instructions below, how do I check the folder permissions?
Check the folder permissions on /ttg-be/data/ These will most likely need to be 755. 777 is sometimes needed
Pages: 1