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andy.photos.bell wrote:OK - I can answer my own question, although I had to look at the code in ShoppingCart.php, function tryingToSellVirtualItemsToBlockedCountry()
All you had to do was wait a reasonable amount of time for a response rather than trying to reverse engineer the code.
Actually, I couldn’t wait as I wanted to go live this morning and your answer didn’t answer my question...
I appreciate you are a small business and covering every option may be impractical.
However, if I lived outside the EU and charged sales tax locally I wouldn’t be able to sell digital products to the EU unless my local tax rate was the same as the EU’s. That’s a definite product limitation and there’s nothing I could do about it... It would be good if the product docs were explicit about this.
Anyway, as I’m currently in the EU I can work with this as it stands and, hopefully, anyone searching these forums for the answer to this question won’t need to bother you about it. If BREXIT happens then I’d be potentially in the scenario I’ve just described, as would all your UK customers.
Andy
OK - I can answer my own question, although I had to look at the code in ShoppingCart.php, function tryingToSellVirtualItemsToBlockedCountry()
To make this work I have to
1) Charge Sales Tax (even though I'm not VAT regiostered (yet))
2) Set my Sales Tax Country to the UK
3) Set Sell Digital Downloads to countries in Euro zone to NO
This isn't very intuitive, because if I was charging Sales Tax (VAT) in the UK there is absolutely no reason why I wouldn't sell Digital products to the Eurozone.
To make this work for me I have had to enter the Sales Tax amount as Zero as I don't actually charge Sales Tax...
I'm curious also about how this would work for a non European seller? There's only one field for Sales Tax percentage so how do they handle charging Eurozone Sales Tax if the tax amount differs from the local one?
I know that the sales tax rules are complicated and you may well be reluctant to keep the Cart in step with current regulations but that's the rub when selling software - I did it for years as a one man band and it's not easy.
Anyhow, I think I'm set up OK and I've included a message in my Cart to say that I wont sell digital downloads to the Eurozone apart from the UK, so hopefully customers wont go through most of the checkout process only to be told they cant complete the purchase...
Andy
Ben, what I’m asking is how Backlight knows which country ME - the seller - is in. I could be in France or Germany.
Where do I tell Backlight this? If I move to France and therefore can only accept EU customers from France how do I let Backlight know??
Andy
Ok
So do I need to do anything to tell backlight that I’m in the UK? I couldn’t see anything specific in the settings and it has to know where I am to allow UK residents to buy and non-UK EU residents not to...
Andy
Hi
I'm based in the UK, although my website is hosted in Europe.
I have set up my cart with this setting:
Sell Digital Downloads to countries in Euro zone = No
I want it to allow sales to the UK but not the rest of Europe. On my test page (https://andybellphotography.com/galleri … nar-skies/) I have both a set of photos and a standalone button that add Digital downloads to the Cart.
In testing it seems to work (my site is live so I don't really want to switch PayPal into test mode) but if, using a VPN, I pretend to be in another EU country, the cart still functions...
Questions:
How does the Cart 'know' where I am based? How (or when) does it determine to allow/disallow a digital sale due to the purchaser being in the EU but not in the UK...
Many thanks
Andy
Thanks!!
I'm trying to tidy up my work and want to delete some temporary pages.
When I go to the Page list there's no delete option. Is there a way to delete them?
Andy
Daniel
Thank you - this is helping.
Andy
In this case, PayPal generates it for me...
Andy
In the Page Copy of the Page Designer in Backlight 2
On this page:
https://www.andybellphotography.com/Test1/
There is a Gallery underneath the paypal button, but it does not display. The HTML is there and the HTML for the Gallery is identical if the code for the <form> is removed.
However, with the <form> in place the Gallery doesn't show. With the <form> removed, the Gallery displays as expected.
I don't understand this. Is this a bug?
Andy
No worries - found it. It's a Jetpack setting...
Andy
Hi
When I view my blog on my phone it's using a default wordpress theme and not my Backlight one.
I know there's a setting somewhere to make it use my Backlight theme but I can't find it :-(
Can anyone point me to where it is?
Thanks
Andy
There is a conflict between the PHP config that enables short_open_tags and the fix. We're working on it.
Is this working now? I don’t want to update until I’m certain it works...
Andy
If I try to connect to https://get.theturninggate.net my browser warns that the SSL certificate is invalid... Is that the issue?
When I go to Backlight admin and try to list the modules I get this message:
"Something went wrong
Backlight was unable to connect to https://get.theturninggate.net. Please wait a few minutes and try again.
If the problem persists, make sure that your server is able to make external requests to https://get.theturninggate.net"
It's been like this since yesterday. Is this a problem at my end or yours?
Andy
I disabled all the Wordpress plugins - the HTML 4.0 line is still there after reloading the page...
Andy
V2.0.5 has not fixed the weird characters issue... Hopefully that is coming soon...
Andy
I'm also getting the doubled image problem and the weird characters...
I can fix the weird characters by going into each post, editing it and re-saving it, but that's painful.
I can't find a workaround for the images thing...
Andy
https://www.andybellphotography.com/blo … -released/
is an example of the image issue...
I get the same problem, so have turned off PHP plugins...
Do you know the fix will be issued?
Andy
I've received my discount codes for Backlight and the Wordpress themes. But no code has been received for the Cart or Galleria...
Are discounts not available to upgrade these? 25% off for existing customers isn't exactly generous, either.
Andy
Hi
When I use the following code in my Wordpress blog:
[gallery gallery type="juxtapose" size="large" link="none" size="full" ids="66,63"]
[gallery gallery type="juxtapose" size="large" link="none" size="full" ids="63, 64"]
It works in Chrome on Windows/Chromebook But in Safari on my iPad/iPhone it looks like this:
https://drive.google.com/file/d/1rVFvHW … 7Ed9Y/view
Is this a known issue / is a workaround possible?
The page is at: http://www.andybellphotography.com/blog … or-review/
I’ll leave up for a little while as it works in Chrome but I’ll have to correct it tomorrow...
Thanks
Ansy
Facebook pixel has tracking options for such things as items being added to the cart. etc.
They provide functions to use to enable such tracking but I'm not sure where to add these - is there an easy way to do it or would it mean updating the code (wwhich I don't mind doing, but it would be a pain when Backlight is upgraded).
I've got the basic php plugins code working for Pixel...
Andy
OK, thanks. Looks better now.
Ah thanks - that's working now...