Support community for TTG plugins and products.
NOTICE
The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.
This forum is now closed, and exists here as a read-only archive.
You are not logged in.
Pages: 1
Hi Rod
Many thanks for your answers.
Yes I read all the pages and saw the video, but instructions are very confusing if customer only uses CRG, which is my case
I have been using TTG since 2008, I made my site using the very first scripts and adapted my naming to the accepted rules pre CE4, ie using "." as a valid character.
All this time I have been using CE3-CRG for feedback from customers. When my host company went bust I changed to a new host and emails stopped working. Checked with Matt and upgraded to CE4. Only to have the same problem.I finally sorted out email problems with the new host.
but.... there is always something wrong
In CE4 you changed the files naming and made the "." an illegal character.
The problem is that all of my 90.000+ files have "." in the name ie JPR_SPTV_205.3956.nef
This means that everytime I need to use CRG with old files I need to rename them, which is not an easy thing to do in LR.
Do you have a solution for this?????
Hi Rod
Enable image selection and enable feedback, has been always selected.
The real problem was the "feedback profile name" it was left at crg-default.
I changed it to "default" as you instructed and it is working.
This problem was resolved, many thanks.
I still have 2 questions
#1 how can I alter the report I get by email, because it has too many fields, that I do not need?
# 2 performance of CE4-CRG. Inspite of Matthew saying he spend an enormous amount of time optimizing it is really very very slow and I am woring on a PC top of the line, 6 cores, 32Gb RAM, 3 SSDs for boot, LR files and LR Dbase. It is so slow and I am only testing with a collection of 7 photos.
Any insights into this?
I have 1 suggestion
Please make tutorial videos and a proper manual, I lost so much time with this setup
Once again thanks for your help
Hi Rod
Thanks for your answer
I only want to use CE4-CRG, I publish using FTP "FileZila"
The complete link is
www.jprfoto.pt/ttg-be/templates/gallery/1
You said "You would need to fill in the name of a feedback profile in the Appearance control pane under Client Response Setup"
This was left at the default "crg-default"
Questions:
#1 where should I place my customer galleries?
can they be in www.jprfoto.pt/fb/c1 changing "c1" to "c2" etc. for different customers?
#2 do I have to create a new profile name in the Appearance control pane under Client Response Setup?
#3 Can I use password protected folders instead of just passwords in LR setup? (I do not want webcrawlers looking at my photos before they are selected by the customer. I did this in CE3-CRG and it worked fine).
Regards
Error
"The client response gallery is currently unavailable
The feedback profile could not be found. Please contact the photographer for further assistance."
site address www.jprfoto.pt
CRG galery at www.jprfoto.pt/ttg-be/templates/gallery
all passwords originals so that you van check
Can anybody help?
Pages: 1