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Hi ye all,
I am looking to buy (transfer) a licence for the original standalone lightroom 6 or an upgrade from lightroom 5 licence.
I am not looking for a copy or pirated version of this but a genuine licence number to be transferred.
The reason for this is I have moved my editing to Affinity software but want to keep my attachment to TTG’s album uploads with lightroom.
If anyone has a licence and no longer uses it, I would like to purges it.
Paul…
Thanks Rob,
will mess around with it see if i can get it to work.
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Ace,
I’m a smidgen above a novice with JSON, where would be best to learn how to do this?
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hi ye all,
just a quick question, is it possible to use backlight contact pages in WordPress?
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Thank you.
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Hi,
Since updating to 2.0.9 I have noted that the thumbnails don’t appear in the albums, the cart link is broken and images open in the main window and not the slideshow. This is happening in Microsoft Edge and internet explorer but seems fin when opened in Firefox, I haven’t tried any other browsers.
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Hi, came across a wee issue a few months back but only have now had time to ask.
My provider keeps their PHP servers up to date and an issue came to light that BL2 Cart only works on and up to version 7.1, after this it throws a cart not available error. As you will be aware PHP 7.1 support stops on December of this year which renders the Cart obsolete after this date. I have no doubt that you will fix this issue in the short term.
This has raised some concerns for me on the future use for me and others on the software that we have purchased?
I have raised unwelcome issues in the past and have no intention of upgrading this software beyond BL2, but I would like to know how long this software will be supported in regard to PHP or any other server issue that might arise in the future that will render this software unusable?
Thank in advance
PQM…
Very professional…
Now, that I have time to answer properly the other allegations you have leveed against me.
I have never said your software is half baked.
I have not been rude in any manor to your staff.
And I have not been uncooperative.
All the answers to these questions if anyone would like to see are in the questions and answers above.
But I invite you to further explain your allegations against me? I can certainly backup anything I have said.
It is very evident that you are incapable of dealing with any form of criticism. But if you really wish to enter a pissing contest I am willing to go back through the forums and software updates and show exactly why I have said what I have.
Yours
Paul Q Morrison
Hi rob,
Just to clarify I have said the software when released has bugs that I feel should not be there. And as you are aware this usually takes several weeks of customer feedback to find and resolve. This is my opinion based of many years use. I also think the software is fantastic once any issues at the start are resolved.
I also see no need for access now as I know it was the metadata tags that changed and as said I only suspect why, I don’t know for sure. If there is no reason for it to have happened with the update something has gone wrong at my end I just don’t know.
Just to add, I won’t be reporting any other issues that I may come across as I can really do without the stress.
Thanks for your time.
Yours
Paul Q Morrison
Hi Mathew,
I have not had a lot of time to look into the problem but I have noted that it was the metadata tags that had changed, and as previously stated I had not changed them recently before this occurred but having just applied newly released updates just before the problem occurred it would suggest to me that it may have been that update that caused the problem, it may not have been I for sure do not and probably will never know for sure.
As per your comment that I should ‘learn to use the software before you start complaining that it doesn't work’:
As you maybe aware this is the forth incarnation of this software that I have purchased and I certainly did not say that it does not work, I merely found a problem and looked to get it sorted. Yes I am unhappy with having to republish albums nearly every time a bug is found or a problem occurs and I have no real problem with this within reason.
But on the subject of bugs in the software you are certainly aware that you release software while it is still extremely buggy and rely on your customers to help find these bugs. This incarnation may be slightly less buggy when released compared to previous versions but in my opinion there are generally too many bugs in the system when released, I helped with this extensively in your CE4 version and a little less so in backlight 1 as I deliberately waited until most of the bugs had been removed before updating. I did not wait for the bugs to be removed on the release of Backlight 2 but perhaps I should have and my frustrations may have been lessened.
As you may understand when you have a limited time to complete a task and you come across a problem such as I had it can be extremely frustrating particularly when you have no idea what is causing it, but I can say that I am extremely disappointed in your final comments above, if you cannot accept a genuine complaint from a customer whether that customer is right or wrong and have to resort to derogatory comments about their abilities I think it may be time you looked at something new.
I am now considering this matter closed. I have aired my opinion as a long standing paying customer and have received your view of this in your reply above. I have purchased this version of your software and I will use it but I can assure you this is one returning customer that you have lost and I will certainly not be recommending your product anymore.
Yours
Paul Q Morrison
As said I’m not a beta tester its bed time in my country, goodnight.
Please send me the Emil link and I will give access.
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Rob with all respects to yourself,
Can you or the developers please look into this as I am 100% sure that the problem is not on my side as I have not changed any settings other than your updates before this problem occurred.
No, access will not be given.
Yes I did mark to republish.
Also, when you have to go through over 600 albums and nearly 2 and a half terabytes of images it does start to get on your nerves.
Tried it it’s not working and I’m not willing to republish all my albums, what I need to know is what has happened in the latest updates to cause this problem? And when is it going to be fixed?
If MS Office updated their software and asked you to update all your office files would you find this acceptable?
Now I’m unhappy with several thing in regard to this payed for update called Backlight 2 to which I am now willing to air at a later date on this forum in a full formal open complaint, but what I require now is, as I have asked above, what went wrong with the last update and when is it going to be fixed.
Yours
Paul Q Morrison
Does anyone know how to just update the metadata only in an album? I can’t seem to find it and I really don’t have the time nor the patience to be a beta tester for this software?
Thanks in advance.
I recall seeing this option a while back, but I can’t seem to find it now, where would it be?
I hadn’t been logged in for a wee while but when I posted this album-
http://truecolourphotography.co.uk/gall … he-family/
on Saturday I noted no Metadata, this happened again tonight when I was testing out the client feedback that I just plugged-in. The reason I’m so confused is that I haven’t changed anything since uploading albums elsewhere. I had however applied the latest updates through Backlight Modules, before the uploads.
Metadata one and two is turned on, one was for ‘Title’ two was for ‘captions’.
In all my albums the file name showed up in the captions area as I do not have these areas filled in on any images. I have changed metadata one to title which is showing up now after republishing a test album?
http://truecolourphotography.co.uk/gall … /the-prom/
I am reluctant to have to republish several gig of albums at this time to change this.
I also feel there may have been a change in the latest updates that have changed the information posted in the thumbnails metadata, can anyone confirm?
Hi for some reason that I cannot figure the metadata on the thumbnails has stopped appearing when publishing new albums, I have tried changing the tokens in album settings, thumbnail grid but no joy.
Any help would be appreciated.
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Re-published the album, seems to be working ok now.
Thanks.
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I have a home page made with the Vegas Slideshow that had been setup in BL1, I have noted that in BL2 the slides only run once and then stops. I’m Shure in BL1 it just repeated?
Is there a way to repeat the slides continuously in BL2?
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Hi,
I’m having the same issue on the ms surface pro using Firefox, works ok when using touch to operate. also works with the mouse on the same computer using ms edge, so I would think it is a browser or windows issue.
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I have noted that the cart discount codes, Bands etc. when implemented are still active over all cart implemented gallery purchases, has the requests that have been asked for previously to have a system to apply discounts to individual albums been implemented or is it likely to be implemented in the near future?
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Hi,
forget this I messed around and for some reason it has started to work
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