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#1 2020-05-13 13:35:04

mridley
Member
From: UK
Registered: 2012-09-26
Posts: 221
Website

Update too 3.0.2

Just tried to update and getting the following error,

"The module was not installed: Unable to find purchase for module backlight - 3"

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#2 2020-05-13 13:50:08

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Update too 3.0.2

Hi Mark, I'm not sure what's going wrong.  I can see the error on the get-theturninggate server.  I'll need to dig further into this later today.  Is your site still functional?

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#3 2020-05-13 18:19:23

mridley
Member
From: UK
Registered: 2012-09-26
Posts: 221
Website

Re: Update too 3.0.2

Hi Ben, 

Yes all is still working fine,  if it's going to happen to anyone it'll be me :-)

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#4 2020-05-13 18:46:51

vin100lorant
Member
Registered: 2014-10-06
Posts: 16

Re: Update too 3.0.2

Hi, same issue ! same message like mridley when i try to update. Fortunately And my site is still working fine.

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#5 2020-05-13 19:37:12

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Update too 3.0.2

It looks like an edge case in matching order IDs and emails. Can you email me your order number and email used? Have you used another email with previous orders?

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#6 2020-05-13 19:42:48

mridley
Member
From: UK
Registered: 2012-09-26
Posts: 221
Website

Re: Update too 3.0.2

Email sent

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#7 2020-05-13 20:53:22

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Update too 3.0.2

Thanks, Mark.  I can see the problem on my test server and will work on a fix for this.  In the mean time, is there a button at the bottom of the page called "'Update All Modules"?  Can you try that and see whether it completes the upgrade?

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#8 2020-05-13 21:35:34

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Update too 3.0.2

I have put a workaround for this.  Either approach to upgrading should work now.

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#9 2020-05-13 22:02:08

vin100lorant
Member
Registered: 2014-10-06
Posts: 16

Re: Update too 3.0.2

It's ok for me ! Update All Modules has worked.
Thank you. Good day

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#10 2020-05-13 23:14:25

mridley
Member
From: UK
Registered: 2012-09-26
Posts: 221
Website

Re: Update too 3.0.2

Ben wrote:

I have put a workaround for this.  Either approach to upgrading should work now.

Hi Ben yes that worked :-)

Cheers

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#11 2020-05-14 08:15:35

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Update too 3.0.2

That's great.  I will put in a proper fix in the next maintenance update.  FYI, your site was trying to load a module called backlight-3.  It should have been trying to download 'core' which covers all the core modules.  I've worked around this on the server, but will change Backlight itself to instead attempt to download the 'core' files.

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