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#1 2020-01-22 23:23:20
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Installing Backlight
I'm a long time user of the TTG products and had a prior version of Backlight installed when I updated my plan with GoDaddy and lost everything on their site.
I am now using Backlight 2 and have the most current versions on my web site and in Lightroom.
Lightroom showed the prior published galleries and wouldn't let me republish them (this was expected) so I uninstalled the plug-in which caused the old galleries in Lightroom to be deleted. However, when I installed the newest version of the plug-in, the galleries reappeared. The plug-in won't let me republish these galleries or create new ones. When I try to create new ones if get the error message below.
I'm guessing I need to delete a reference to the old galleries/web page but I'm not sure of what to do. Any help would be appreciated.
Bob
Unable to perform action: listTemplates.
The server did not respond in the correct format.
Server response:
<!doctype html>
<html dir="ltr" lang="en">
<head>
<meta charset="utf-8" />
<meta http-equiv="x-ua-compatible" content="ie=edge" />
<meta name="viewport" content="width=device-width, initial-scale=1, shrink-to-fit=no" />
<title>Backlight</title>
<link rel="shortcut icon" href="http://norcrosspics.com/backlight/modules/module-admin/lib/images/favicon.ico" />
<link rel="stylesheet" href="http://norcrosspics.com/backlight/modules/module-admin/lib/css/normalize.css" />
<link rel="stylesheet" href="http://norcrosspics.com/backlight/modules/module-admin/lib/css/structure.css" />
<link rel="stylesheet" href="http://norcrosspics.com/backlight/modules/module-admin/lib/css/navigation.css" />
<link rel="stylesheet" href="http://norcrosspics.com/backlight/modules/module-admin/lib/css/style.css" />
<link rel="stylesheet" href="http://norcrosspics.com/backlight/modules/module-admin/lib/css/grid-framework-12col.css" />
<link rel="stylesheet" href="http://norcrosspics.com/backlight/modules/module-admin/lib/css/font-awesome.min.css" />
<link rel="stylesheet" href="http://norcrosspics.com/backlight/modules/module-admin/lib/css/jquery.fancybox.min.css" />
<link rel="stylesheet" href="http://norcrosspics.com/backlight/modules/module-admin/lib/css/magnific-popup.css" />
<link rel="stylesheet" href="http://norcrosspics.com/backlight/modules/module-admin/lib/css/jquery-ui.css"/>
<link rel='stylesheet' href='http://norcrosspics.com/backlight/modules/module-admin/lib/css/footable.standalone.min.css'/>
<script src="http://norcrosspics.com/backlight/modules/module-admin/lib/js/jquery-2.1.3.min.js"></script>
</head>
<body>
<div id="pangolin">
<div class="page" data-layout="0col split">
<input type="checkbox" class="toggleColumn" id="columnL" />
<input type="checkbox" class="toggleColumn" id="columnR" />
<div class="pageBody">
<!-- <header class="header spine">
</header> -->
<main class="main">
<div class="main__body">
<div class="column column--main spine" id="column--main">
<div id="message" class="success"><h1>Completed setup of Cart</h1></div>
<div class="login">
<h1>Login</h1>
<form action="/backlight/admin/login/" method="POST">
<p>
<label for="username">Username</label><input type="text" id="username" name="username" value=""/> </p>
<p>
<label for="password">Password</label><input type="password" id="password" name="password" value=""/> </p>
<p>
<small><a href="/backlight/admin/forgot/">Forgotten Your Password?</a></small>
</p>
<ul class="actions">
<li class="highlight"><input type="submit" name="submit" value="Login"/></li>
</ul>
</form>
</div>
</div>
<div class="column column--side columnL" id="column--side_columnL">
<ul class="menu menu--user">
<li class="menu-item">
<a href="/backlight/admin/logout/">Logout</a>
</li>
</ul>
</div>
<label class="pageOverlay spine" for="columnL"></label>
<!-- <div class="column column--side columnR" id="column--side_columnR">
</div>
<label class="pageOverlay spine" for="columnR"></label> -->
</div>
</main>
<footer class="footer spine">
<p class="copyright">© 2020 <a href="http://theturninggate.net" target="_blank">THE TURNING GATE</a></p>
</footer>
<nav class="nav spine">
</nav>
<div class="fedora spine">
<div class="inner">
<ul class="backlight-logo">
<li><a href="http://norcrosspics.com/backlight/">
<ul>
<li style="opacity:.85; top:75%; left:75%;"></li>
<li style="opacity:.40; top:75%; left:50%;"></li>
<li style="opacity:.40; top:50%; left:75%;"></li>
<li style="opacity:.55; top:75%; left:25%;"></li>
<li style="opacity:.55; top:25%; left:75%;"></li>
<li style="opacity:.55; top:50%; left:50%;"></li>
<li style="opacity:.70; top:50%; left:25%;"></li>
<li style="opacity:.70; top:75%; left: 0%;"></li>
<li style="opacity:.70; top:25%; left:50%;"></li>
<li style="opacity:.70; top: 0%; left:75%;"></li>
<li style="opacity:.85; top:50%; left: 0%;"></li>
<li style="opacity:.85; top: 0%; left:50%;"></li>
<li style="opacity:.98; top: 0%; left: 0%; width: 50%; height: 50%"></li>
</ul>
<svg xmlns="http://www.w3.org/2000/svg" width="213" height="44">
<text x="0" y="38" font-size="46">Backlight</text>
<text x="194" y="30" font-size="35">2</text>
</svg>
</a></li>
</ul>
</div>
</div>
<div class="toggleColumnButtons spine">
<div class="toggleColumnButtons__inner">
<label for="columnL">
<span>
<span></span>
<span></span>
<span></span>
<span></span>
</span>
</label>
<label for="columnR">
<span>
<span></span>
<span></span>
<span></span>
<span></span>
</span>
</label>
</div>
</div>
</div><!-- .pageBody -->
</div><!-- .page -->
</div><!-- #pangolin -->
<script src="http://norcrosspics.com/backlight/modules/module-admin/lib/js/pangolin.js"></script>
<script src="http://norcrosspics.com/backlight/modules/module-admin/lib/js/navigation.js"></script>
<script src="http://norcrosspics.com/backlight/modules/module-admin/lib/js/jquery.fancybox.min.js"></script>
<script>
$.fancybox.defaults.animationEffect = 'fade';
</script>
<script src="http://norcrosspics.com/backlight/modules/module-admin/lib/js/jquery-ui.min.js"></script>
<script src="http://norcrosspics.com/backlight/modules/module-admin/lib/js/admin.js"></script>
<script src="http://norcrosspics.com/backlight/modules/module-admin/lib/js/footable.min.js"></script>
<script>
jQuery(function ($) {
$('.footable').footable();
});
</script>
</body>
</html>
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#2 2020-01-22 23:55:44
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Installing Backlight
We’re you upgrading from Backlight 1 to Backlight 2?
Have you followed all the update instructions, including visiting all areas of Backlight so as to update the databases, and did you click on the Update Album Files link?
http://backlight.theturninggate.net/doc … acklight_2
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#3 2020-01-23 00:53:58
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Re: Installing Backlight
Because the web site was deleted, some of the steps are not valid. Frankly, because of the deletion of my existing files I viewed this as a new install rather than an upgrade.
There were no files in /backlight folder.
I followed the installation steps and have the web page up and running. I just can't add any galleries. Norcrosspics.com.
I visited the Admin, Publisher and Designer menu items in order to upgrade the databases.
All of my modules are current with the exception of Cart, which I have not installed yet.
I have updated the Album files. I also updated the Index files.
Frankly, because of the deletion of my existing files I viewed this as a new install rather than an upgrade.
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#4 2020-01-23 00:56:56
- Daniel Leu
- Moderator
- Registered: 2012-10-11
- Posts: 1,624
- Website
Re: Installing Backlight
I would create a new publishing service targeting the new site and not use the old one. Maybe change the api address of the old publishing service so you don't use that one by chance. This way, you still have a reference to your previous album structure. Just a thought.
Daniel Leu | Photography
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com
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#5 2020-01-23 01:00:10
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Re: Installing Backlight
I'll give that a try. I was hoping I could simply delete out the old install and plug-in the new one.
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#6 2020-01-23 01:21:30
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Installing Backlight
Because the web site was deleted, some of the steps are not valid. Frankly, because of the deletion of my existing files I viewed this as a new install rather than an upgrade.
If it's essentially new rather than an upgrade, then I'm assuming the /backlight/data/ folder was deleted? If so, that's probably the reason you can't communicate with the existing albums: the database is gone and Backlight no longer knows the albums exist.
If that's the case, you'll probably need to republish everything.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#7 2020-01-23 01:35:58
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Re: Installing Backlight
Everything is gone.
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#8 2020-01-23 04:58:48
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: Installing Backlight
What are you using for the Publisher URL in LR? It should be set to:
http://norcrosspics.com/backlight/publisher/Once you get past this issue, it should be possible to re-create your galleries from LR using the structure still showing in the Publisher section of LR.
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#9 2020-01-23 07:07:48
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Re: Installing Backlight
I'll look when I get home but I believe that is what it is set to.
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#10 2020-01-23 07:11:27
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: Installing Backlight
If that does already turn out to be the case, so that I can look further into it can you provide me with a Backlight admin login, and the ttg.log file from your Mac or PC? That file can found either in your Documents directory or under a subdirectory of your Documents directory called something like "lightroom-classic"
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#11 2020-01-23 21:33:28
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Re: Installing Backlight
I created a new publishing service and get a new error message when I try to create a new Album.
Error Performing Function
Unable to complete the action
Headers: { [error]=> { [errorcode]
=> "badurl" }
}
The API URL in Lightroom is set to http://norcrosspics.com/backlight/publisher/
I didn't have time to locate the files this morning but will do so tonight.
Last edited by bob chadwick (2020-01-23 21:34:01)
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#12 2020-01-23 22:25:03
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Installing Backlight
Are you using the latest version of the Publisher plugin for Lightroom (4.0.10.0 ) ?
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#13 2020-01-23 23:08:18
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Re: Installing Backlight
It should be. I went to the Modules online and downloaded it this week, deleted the older version and installed this one. I'll give it another try when I get home tonight to make sure.
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#14 2020-01-24 21:06:27
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Re: Installing Backlight
It was not the current version. I've updated it but get the same error message when I try top create a new Album in the new publish service.
If I try to republish the old service I get this error message.
Unable to perform action: getSetupForTemplate
Message: The album could not be found for id 16842. Please edit this album and try again.
I've emailed Ben the log file he requested and will get him an admin login when I get to work later this morning. I'll email Ben with it.
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#15 2020-01-24 22:15:46
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: Installing Backlight
that last error sounds like a missing template. If re publishing from an older service, it may be expecting a template that no longer exists. You could try choosing a different template.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#16 2020-01-24 23:02:23
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Re: Installing Backlight
There aren't any templates listed in he dropdown box in LR under the new installation.
Ben, I sent you the log and admin credentials.
Last edited by bob chadwick (2020-01-24 23:22:25)
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#17 2020-01-27 05:56:17
- bob chadwick
- Member
- Registered: 2013-08-14
- Posts: 194
Re: Installing Backlight
Thanks to Ben's help I got this issue resolved. I'm having another but that's for another post 
.
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