Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2019-06-21 23:06:53

bonapictura
Member
From: Cuijk - Netherlands
Registered: 2017-07-18
Posts: 8
Website

error sending mail

I just upgraded from backlight to backlight 2. Everything seems to work just fine except for the contact form.
When sending the mail from the contactform or the test mail I get this error message:

Something went wrong
mail(/srv/home/bonapicturanl/logs/php-mail.log): failed to open stream: Permission denied in EmailHelper.php on line 170

However the mails are sent and I do receive them.

Seems to be an access issue. What should I do to resolve this?

k.r.
John Smits

Offline

#2 2019-06-21 23:44:16

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,624
Website

Re: error sending mail

Your system is not properly configured. You need to talk to your host. See http://community.theturninggate.net/vie … 032#p59032


Daniel Leu | Photography   
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com

Offline

#3 2019-06-22 23:38:46

bonapictura
Member
From: Cuijk - Netherlands
Registered: 2017-07-18
Posts: 8
Website

Re: error sending mail

But it was working fine with backlight 1. Did something change in the way mails are send?

Offline

#4 2019-06-23 07:42:17

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: error sending mail

Something has changed on your server.
See if the 'logs' directory exists in your FTP account (the location specified in the error: /srv/home/bonapicturanl/logs/ ).  If it doesn't, create it.  Make sure that it's writeable by PHP (the same permissions as the backlight/data/ directory should do).

Note that Backlight itself does not try to write to that directory.  The mail server that your host has configured is trying to.

Offline

#5 2019-06-25 23:09:01

bonapictura
Member
From: Cuijk - Netherlands
Registered: 2017-07-18
Posts: 8
Website

Re: error sending mail

My host solved the problem. Thank you for your input Ben and Daniel.

Offline

Board footer

Powered by FluxBB