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Hi guys
The problem I am experiencing is on a mobile phone with the popup "add an item to cart" where it will not scroll down to show the "add to cart" button
This is not a problem with digital downloads or for prints with limited options as a display screen on the average phone will show all the functions on offer
The problem arises when you add more than two extra attributes eg extra sizing options or print options, causing the content to be bigger than what a phone screen can fit.
is there a fix to allow the content to scroll past the limitations of the screen?
I have the Samsung S8+
If at first, you don't succeed try, try then go to the forum.
https://powerfulphotography.co.uk/
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I cannot access galleries on your site, but in my own tests, I'm not having an issue on my iPhone. Make sure you're running the latest version of Backlight 2, and also your web-browser. I'm guessing this is a browser-related issue.
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Hi Matthew
I Just found out it is browser related on a mobile, Google Chrome to be exact, unfortunately, it's not an option to tell all my clients to use a different browser lol
If at first, you don't succeed try, try then go to the forum.
https://powerfulphotography.co.uk/
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Hi Matthew
any update on a fix for this problem?
If at first, you don't succeed try, try then go to the forum.
https://powerfulphotography.co.uk/
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Our demos are always running the latest version of Backlight. You can check the galleries on your phone.
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Hi Matt
I do not have Backlight in my customer cart for down load.
I do have both shopping cart, and client response.
Please can you help, as I want to ensure i have the latest version.
The demo shopping cart popup scrolls on my mobile. But it does not on my version of Backlight.
If at first, you don't succeed try, try then go to the forum.
https://powerfulphotography.co.uk/
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The latest version in the demos is Backlight 2. You’re using Backlight 1.
You’ll need to upgrade to Backlight 2 as well as the BL2 versions of Cart and Client Response.
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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Contact me via email if you need me to dig up your discount codes for the upgrade.
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