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#1 2019-05-09 02:56:57

No_name
Member
From: Germany
Registered: 2016-07-14
Posts: 30
Website

Client Response module unavailable with Privat-requires Clientaccount

Hello together,

I have with the BL2 - Client Response Galerie a problem.

The CRG and the feedback work when I set the Features - Visibility on "PUBILC" .
When I set the visibility on "Private - requires Client account and access" and load the page, then the log in is successful, but then the following ERROR message appears:

"The client response module is currently unavailable
The feedback profile could not be found. Please contact the photographer for further assistance."

I also fond a mistake:
In the Admin Menu > Client Response > Feedback  > after selecting a Feedback number > click on "Update Feedback", I see a wrong name and mail address


Thank you for your help

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#2 2019-05-16 03:14:04

No_name
Member
From: Germany
Registered: 2016-07-14
Posts: 30
Website

Re: Client Response module unavailable with Privat-requires Clientaccount

i found  why i have this problem.
I can not select the "Feedback Profile" under the Clint manager.

Do you have an idea why?

On Daterbase ->admin/master.sq3 → client_album collumn: "feedback_profile_id" I can change this. The Galery work whit the corect options.
After a change this on der Backlight Clint manger it writ me on collumn "feedback_profile_id" a "NULL"

???

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