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#1 2018-11-11 08:18:39

gosselin109
Member
From: Québec, Canada
Registered: 2015-01-19
Posts: 29
Website

backlight 2, publisher 4.0 can not authenticate

Hello,
Strange thing...
I update a subdomain from CE4 to Backlight 2. Everything worked fine even when I installed publisher 4.0 to lightroom. Something a bit weird though, I have put the same API key in backlight that I used to and when I checked publisher in lightroom, I had an error. I reput my api password and It was OK.

So I started to learn backlight and create some template. I changed default template in backlight and it was replicated in lightroom as it should, so the link between backlight and lightroom works.

I tried to  publish something and I got an error... try to verify the publisher plugin and I got the error :

The authentication check was NOT successfull. Please check the URL and API Key.

I've tried to change key in backlight and lightroom many times without success. I recopied .htaccess just in case.
I've also recharge publisher. I also tried publisher in an other instance on another subnet (with backlight 1) and it
worked. I also tried to create another instance on the same subnet without success.

Well now, I have no more idea to try !

thanks for your help

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#2 2018-11-11 09:57:47

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 15,060
Website

Re: backlight 2, publisher 4.0 can not authenticate

What’s the API url to the subdomain?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#3 2018-11-11 10:00:46

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,061
Website

Re: backlight 2, publisher 4.0 can not authenticate

Did you download the latest version of Publisher? The link is underneath the title in Backlight > Admin > Backlight Modules.


Daniel Leu | Photography   
DanielLeu.com

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#4 2018-11-11 13:18:15

gosselin109
Member
From: Québec, Canada
Registered: 2015-01-19
Posts: 29
Website

Re: backlight 2, publisher 4.0 can not authenticate

API url is http://ce4.cyrichard.com/backlight/publisher/

For Daniel : Yes, I download the latest version of publisher wich is v4.0.0 (2018-09-09)

thanks

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#5 2018-11-11 14:59:35

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 15,060
Website

Re: backlight 2, publisher 4.0 can not authenticate

If you like, I can try authenticating from my end. That could help narrow down the possibilities.
Feel free to email your API key to me and I’ll give it a try in the morning.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#6 2018-11-11 22:56:08

gosselin109
Member
From: Québec, Canada
Registered: 2015-01-19
Posts: 29
Website

Re: backlight 2, publisher 4.0 can not authenticate

Thanks Rod. I have sent an email to you.

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#7 Yesterday 00:38:54

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 15,060
Website

Re: backlight 2, publisher 4.0 can not authenticate

got it. I've emailed you back


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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