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#1 2018-11-08 15:42:04

mhayes5254
Member
Registered: 2012-11-27
Posts: 48

Install error

I upgraded Backlight to Backlight 2 by following the video. Although I had only a rudimentary site setup with Backlight, it was gone after the update.  I had not done much with backlight so am not particularly concerned, but would be interested in knowing the cause of this..

My more immediate concern is the following error I am getting with Backlight 2 after trying to work with Wordpress

Something went wrong
The template could not be found for id 12 in GalleryDelegate.php on line 121


I am willing to go back to a clean install and start from the beginning if that is the simplest route. Please advise

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#2 2018-11-08 15:57:42

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,061
Website

Re: Install error

Did you install the okapi modules (Backlight > Admin > Backlight Modules > Okapi Web Modules)?


Daniel Leu | Photography   
DanielLeu.com

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#3 2018-11-08 16:03:38

mhayes5254
Member
Registered: 2012-11-27
Posts: 48

Re: Install error

I only see "okapi-core 2.0.0". Is that it?

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#4 2018-11-08 16:27:53

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,061
Website

Re: Install error

mhayes5254 wrote:

I only see "okapi-core 2.0.0". Is that it?

No, it is called Okapi Web Modules. It is the last row.


Daniel Leu | Photography   
DanielLeu.com

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#5 2018-11-08 16:37:58

mhayes5254
Member
Registered: 2012-11-27
Posts: 48

Re: Install error

They are there.

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#6 2018-11-08 22:12:03

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 15,061
Website

Re: Install error

Since this happened when you’re in WordPress, have you tried re-exporting your WordPress template to WordPress?
Also check to make sure you are using an existing page template for your WordPress template.

If that doesn’t do it, consider posting Guest Updater credentials so someone can take a look.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#7 2018-11-08 23:25:02

mhayes5254
Member
Registered: 2012-11-27
Posts: 48

Re: Install error

Login details sent to Rod

I had not been able to figure out anything on WordPress so suspect it is the  lack of a template

On the missing draft content from Backlight 1, all the basic site info was also missing, so I re-entered it

I will be traveling today so will be off-line till later

Thanks

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#8 2018-11-08 23:47:31

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 15,061
Website

Re: Install error

There may have been a problem with your original Home page. I created another: home-2, and made it the index page. That worked.

I then changed the name of your original Home to Home-old and changed the name of home-2 to Home.

All seems to be working now. I've deleted "Home old" so that now it should look just like you left it.

If you want to use WordPress you still need to enter the URL to the WP installation in Backlight Settings and you'll need to create a WordPress template. (Have you installed WordPress to your site yet?)
http://backlight.theturninggate.net/doc … ress_setup


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#9 2018-11-09 00:05:48

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 15,061
Website

Re: Install error

On the missing draft content from Backlight 1, all the basic site info was also missing, so I re-entered it

When you updated from BL 1 to BL 2 did you happen to overwrite the backlight/data folder?
That would explain missing page content as well as Settings being reset.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

Online

#10 2018-11-09 09:01:21

mhayes5254
Member
Registered: 2012-11-27
Posts: 48

Re: Install error

Thanks for the fix.

Neither the video or the written instructions remind you to preserve the data folder. While I should have remembered to do this , from previous upgrades, You should add this to the instructions fr those upgrading from BL1.

WordPress is installed but I am new to WP. I will read the instructions on this and come back later with any questions.

Last edited by mhayes5254 (2018-11-09 09:06:57)

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#11 2018-11-09 09:05:42

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,061
Website

Re: Install error

From http://backlight.theturninggate.net/doc … acklight_2

Delete or move aside everything from within /backlight except for /backlight/data and /backlight/custom. Make sure to leave any gallery folders untouched.


Daniel Leu | Photography   
DanielLeu.com

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#12 2018-11-11 09:13:52

Matthew
Administrator
From: Seoul, South Korea
Registered: 2012-09-24
Posts: 5,439
Website

Re: Install error

^^^^ What Daniel said.

And the video demonstrates a fresh install, not an upgrade.


Campagna Pictures, http://campagnapictures.com
The Turning Gate, http://theturninggate.net

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