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Pages: 1
#1 2018-09-09 19:18:38
- cwazywabit
- Member
- Registered: 2013-12-26
- Posts: 71
help needed
copied across all of the files as directed once deleting the previous custom and data folders from the previous install
on going to /installer in the browser i am getting
Parse error: syntax error, unexpected T_CONST in /home2/iclubwe1/public_html/jayclappphotography.co.uk/backlight/installer/lib/Installer.php on line 10
I had similar issues with backlight originally with the loginpage which ended up in me finding a work around and getting it to work but there is no obvious work around here.
so currently my site is down please help 
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#2 2018-09-09 19:29:48
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: help needed
This error is due to you running PHP 5.2. Unfortunately, the error comes up before Backlight has had a chance to even check and warn about the version.
Backlight 2 needs PHP 5.4 or newer. 5.2 is very, very old. Who are you hosting with? You should be able to change the version of PHP from your hosting Control Panel. I can advise on how to do that with Bluehost, if you are with them.
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#3 2018-09-09 19:31:26
- cwazywabit
- Member
- Registered: 2013-12-26
- Posts: 71
Re: help needed
its justhost which i believe do use bluehost
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#4 2018-09-09 19:33:37
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: help needed
In that case, then log into your Control Panel and look for something like "PHP Config". Any version of 5.4 or newer should work, though I suggest going with 5.6 and above, since we're able to use more secure password encryption with those versions.
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#5 2018-09-09 19:35:39
- cwazywabit
- Member
- Registered: 2013-12-26
- Posts: 71
Re: help needed
okay ive changed it cheers its working now
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#6 2018-09-09 19:37:13
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
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#7 2018-09-09 19:39:28
- cwazywabit
- Member
- Registered: 2013-12-26
- Posts: 71
Re: help needed
that was probably the issue with the previous one then thanks for the quick response
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#8 2018-09-09 19:58:01
- cwazywabit
- Member
- Registered: 2013-12-26
- Posts: 71
Re: help needed
okay so i have a 500 error when accessing my site i can get the back end fine but the site is a no
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#9 2018-09-09 20:07:08
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: help needed
Hi, did you replace the .htaccess file at the top of your site with that from the top level of the zip file?
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#10 2018-09-09 20:09:26
- cwazywabit
- Member
- Registered: 2013-12-26
- Posts: 71
Re: help needed
yes
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#11 2018-09-09 20:16:41
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: help needed
Can you provide me with FTP access and a Backlight admin login, via Email so that I can look into this?
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#12 2018-09-09 21:27:14
- cwazywabit
- Member
- Registered: 2013-12-26
- Posts: 71
Re: help needed
sent to your email
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#13 2018-09-09 21:35:37
- Ben
- Moderator
- From: Melbourne, Australia
- Registered: 2012-09-29
- Posts: 4,399
Re: help needed
Thanks for the access. I found that the file at public_html/ayclappphotography.co.uk/index.php was the old version. I've renamed this to index_old.php and uploaded the correct copy of index.php, and the site is now loading.
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#14 2018-09-09 22:03:22
- cwazywabit
- Member
- Registered: 2013-12-26
- Posts: 71
Re: help needed
brill thanks for the help
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#15 2018-09-10 00:22:36
Re: help needed
This error is due to you running PHP 5.2. Unfortunately, the error comes up before Backlight has had a chance to even check and warn about the version.
Backlight 2 needs PHP 5.4 or newer. 5.2 is very, very old. Who are you hosting with? You should be able to change the version of Backlight from your hosting Control Panel. I can advise on how to do that with Bluehost, if you are with them.
So let me get this straight, in order to run BL2 I need to have PHP 5.4 or higher enabled in my Bluehost control panel? How would this affect BL1?
Thanks.
My Site: www.exposedvisions.com
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#16 2018-09-10 00:29:51
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: help needed
it shouldn't affect BL1 as it's compatible with PHP 7
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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#17 2018-09-10 00:46:53
Re: help needed
I have no understanding of the things - BL1 is compatible with PHP 7, but BL needs PHP 5.4 or higher? (what?)
Anyway my control panel has no particular version ticked, thus my confusion. This is Bluehost.com
Last edited by admint (2018-09-10 00:48:59)
My Site: www.exposedvisions.com
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#18 2018-09-10 01:16:22
- rod barbee
- Moderator
- From: Port Ludlow, WA USA
- Registered: 2012-09-24
- Posts: 17,830
- Website
Re: help needed
it means that the minimum php version requirement for BL2 to work properly is 5.4
BL 1, I think, needs PHP 5.2.6 (I could be wrong about the exact version) or higher.
In Bluehost, go to:
C-panel > Programming > phpconfig
In my c-panel, php 5.4 is the minimum
Rod
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site
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