Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2018-08-19 09:39:57

nola
Member
Registered: 2016-03-24
Posts: 32

Help! "Can't update this collection"

Hi,
I updated this page (  http://wildlifecaptures.com/wlcgal/recent/  ) in June - no problems. Tried to update that same page today with new images and I get:

" An internal error has occurred: JSON.lua:458: JSON.lua:197: can't parse JSON at char 1 of: Unable to load template: ../../backlight/framework/../admin/application/views/templates/template_home.php"

I have changed nothing in Backlight, or my web page except for the image update in June. And that went fine.

Any ideas?

Thanks

Last edited by nola (2018-08-19 09:40:57)

Offline

#2 2018-08-19 10:20:34

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Help! "Can't update this collection"

Have you updated Backlight between then and now?

If so, a needed module may have been inadvertently deleted.

http://backlight.theturninggate.net/doc … _backlight


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2018-08-19 10:30:23

nola
Member
Registered: 2016-03-24
Posts: 32

Re: Help! "Can't update this collection"

No, haven't changed anything other than that page update in June.

Offline

#4 2018-08-19 22:47:34

nola
Member
Registered: 2016-03-24
Posts: 32

Re: Help! "Can't update this collection"

SOLVED! I forgot that my ISP made me change something in my site so that it is now an "https" address. (Sorry, not sure what all that means, but is supposed to be more secure.) I didn't change the "new" address in the Backlight setting page. Added the "s" and now all is well.
Thanks for quick reply, Rod.

Offline

#5 2018-08-20 07:06:26

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Help! "Can't update this collection"

hi Nola,

I found an article for you that explains HTTPS. Thorough enough, without going overboard.
https://www.entrepreneur.com/article/281633


Matt

The Turning Gate, http://theturninggate.net

Offline

#6 2018-08-20 07:17:28

nola
Member
Registered: 2016-03-24
Posts: 32

Re: Help! "Can't update this collection"

Thanks!

Offline

Board footer

Powered by FluxBB