Help need after upgrade (SOLVED)

alainbe · 2017-08-20 19:20:39

Hi,

I have skipped a couple of upgrades and finally decided to upgrade to the latest version. I must have missed something as when I try to reach my website, I now get the following error message:

Unable to load template: ./backlight/framework/../admin/application/views/templates/template_home.php

Any help/suggestion is welcome.

Thanks in advance,

Alain

Last edited by alainbe (2017-08-21 22:13:21)

Ben · 2017-08-20 20:37:25

Hi Alain, unfortunately, that error message doesn't provide any clues to the underlying issue. Can you provide me wtih FTP access and a Backlight admin via email so that I can try to work out the issue?

alainbe · 2017-08-20 22:13:31

Hi Ben and thanks for your prompt reaction. I just sent the FTP access details via email.

Last edited by alainbe (2017-08-20 22:13:41)

Ben · 2017-08-21 07:36:16

Thanks Alain. I’ll look into this tonight Melbourne time.

Ben · 2017-08-21 20:05:07

Hi Alain, I've found the problem and fixed it. Your Pages are using Okapi, our first generation of Backlight designer modules, but it looks like you had removed the module files needed for Okapi. I've uploaded these for you, and your site is now working.

The three directories I uploaded were:

backlight/modules/standard-album
backlight/modules/standard-album-set
backlight/modules/standard-page

Of course, that error message you saw was not helpful. I will look into improving the error message.

alainbe · 2017-08-21 22:13:03

Thanks for your help Ben, much appreciated!

Community @ The Turning Gate

#1 2017-08-20 19:20:39

Help need after upgrade (SOLVED)

#2 2017-08-20 20:37:25

Re: Help need after upgrade (SOLVED)

#3 2017-08-20 22:13:31

Re: Help need after upgrade (SOLVED)

#4 2017-08-21 07:36:16

Re: Help need after upgrade (SOLVED)

#5 2017-08-21 20:05:07

Re: Help need after upgrade (SOLVED)

#6 2017-08-21 22:13:03

Re: Help need after upgrade (SOLVED)

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