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#1 2017-06-13 10:27:29

Photoscenic
Member
Registered: 2016-10-27
Posts: 14

Can't update a gallery nor can I upload photos to a new gallery

Hi

For some reason I can't upload to an existing gallery which has been there for months nor can I upload photos to a new gallery.

I can create a new gallery but I get an error message when I want to upload photos to the gallery.

There was an update by lightroom the other day and that seems to have created this mess.

Here are the 2 screenshots of the error message that I'm getting.

https://www.photoscenic.com.au/Screensh … 283%29.jpg

https://www.photoscenic.com.au/Screensh … 284%29.jpg

Thanks for helping,

Thomas

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#2 2017-06-13 21:30:24

charlie.choc
Member
From: Marietta, GA
Registered: 2014-01-09
Posts: 359
Website

Re: Can't update a gallery nor can I upload photos to a new gallery

Have you tried using a backup version of the catalog to see if it's a catalog problem?

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#3 2017-06-13 21:54:13

Photoscenic
Member
Registered: 2016-10-27
Posts: 14

Re: Can't update a gallery nor can I upload photos to a new gallery

Hi Charlie,
No I haven't and I'm not too sure on how to do that actually.
Thomas

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#4 2017-06-13 22:15:16

charlie.choc
Member
From: Marietta, GA
Registered: 2014-01-09
Posts: 359
Website

Re: Can't update a gallery nor can I upload photos to a new gallery

Assuming that you do backup your catalog (I have LR set up to back mine up weekly) the default location is in the Pictures\Lightroom\Backups folder (on a Mac, I assume a similar location on Windows). In LR just do file/open catalog and navigate to a catalog that was backed up before you started having the issue and see if that resolves it. If so then somehow your catalog has been corrupted.

If that is the case you can use the backup catalog but realize that you'd have to synchronize any folders that you have imported to or changed files in since the backup.

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#5 2017-06-15 09:40:47

Photoscenic
Member
Registered: 2016-10-27
Posts: 14

Re: Can't update a gallery nor can I upload photos to a new gallery

Hi Charlie,
Thank you for your help. I did try what you suggested by opening an older catalog but that didn't make any difference when I tried to upload new photos. I opened a catalog that was dated to prior the problems I was having.
Thomas

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#6 2017-06-15 09:44:32

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Can't update a gallery nor can I upload photos to a new gallery

the error messages imply a Backlight database issue on the server.
I'd suggest sending Ben an email with a link to this topic and Backlight admin credentials. He may or may not also need FTP access.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2017-06-15 09:47:02

Photoscenic
Member
Registered: 2016-10-27
Posts: 14

Re: Can't update a gallery nor can I upload photos to a new gallery

Thanks Rod

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#8 2017-06-15 13:34:36

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Can't update a gallery nor can I upload photos to a new gallery

Hi Thomas, thanks for the email.  I've replied to your email.  It looks like your Publisher database file is corrupted.

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#9 2017-06-15 20:39:47

Photoscenic
Member
Registered: 2016-10-27
Posts: 14

Re: Can't update a gallery nor can I upload photos to a new gallery

Ok Ben your solution worked great , thank you very much I can update my galleries with new photos now.
Thomas

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#10 2017-06-15 21:29:01

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: Can't update a gallery nor can I upload photos to a new gallery

Hi Thomas, I'm glad to hear!

For anybody else reading, the solution was to export the data from the database file and import it into a new file.  That fixes the inconsistent state of the database.

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