Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2017-05-14 22:47:00

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 39
Website

cart not installing

I'm running Backlight and am trying to install the cart to a subdirectory of my main site.  equine.hookephoto.com  after copying over the 'module-cart' files I tried to click on the cart tab in my admin area and get this message - Paradox 404  You've found a page that does not exist.   

The shopping cart is currently unavailable
Please contact the site owner for further assistance.

Is this not setting up the database?  Should I create a page for the cart?

I'm on Godaddy (Linux) and don't see the MySQL database.   

deleted the cart twice and reinstalled it.  Tried to set up cart - templates.

Any suggestions would help tremendously.

Thanks in advance.

Thom

Offline

#2 2017-05-14 22:52:23

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 39
Website

Re: cart not installing

Just realized it was putting the cart folder into the main directory.  Moved it into my subdirectory and all is fine smile

Offline

#3 2017-05-17 00:55:39

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 39
Website

Re: cart not installing

After several attempts and reorganizing my galleries, I now have a grayed out enable cart button on the integration tab.  I also do not see cart template on the base settings.  I've tried deleting the template and recreating a new one. reinstalling the cart module.  Any suggestions?  hmm

Offline

#4 2017-05-17 01:51:10

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: cart not installing

Any album template you create will show up in the Template drop-down in the Base Settings tab.
Have you created an album template that is cart enabled? (in the Album template you've gone to Add-Ons and enabled Cart?)

enable-cart.jpg


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#5 2017-05-17 02:02:54

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 39
Website

Re: cart not installing

yes;
  It was working for awhile yesterday,  then in all my changes, i'm wondering if I need to re-point the program to the subdirectory? I had deleted the publisher for the galleries and when I went to recreate the album sets with the new subdirectory I lost the template "Cart"  I'm only showing the backlight standard and theater.  I used to have cart and not theater.

Offline

#6 2017-05-17 02:07:52

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: cart not installing

i'm wondering if I need to re-point the program to the subdirectory?

What do you mean by this?

did you reinstall Backlight at any time? If so, did you upload the module-cart/ folder to the /backlight/modules/ folder?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#7 2017-05-17 02:14:12

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 39
Website

Re: cart not installing

I didn't reinstall backlight but I did reinstall the module-cart to ../equine/backlight/modules/

When I try to publish a photo to a new gallery It goes into the root  "../galleries"  not the subdirectory ../equine/galleries

They both have backlight folders in them. 

I have tried to separate my three different markets by using sub-directories.

Offline

#8 2017-05-17 02:16:03

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 39
Website

Re: cart not installing

I have done this with my wedding business and the commercial side, to good success.  Now I'm trying to add events and use the cart feature.

Offline

#9 2017-05-17 02:19:15

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: cart not installing

Looks like you need to point Publisher to the equine/ sub-folder.

In Lightroom > Publish Services, double click on the Publisher instance you're trying to use for the equine/ sub-folder. Change the API URL to reflect the correct location: ...yoursite.com/equine/backlight/publisher/

If you need Publisher to publish to the main site as well as the sub-folder site, then create separate Publisher instances for each and manage them separately.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#10 2017-05-17 02:31:42

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 39
Website

Re: cart not installing

so I just tried creating a new album and album set 
this is the error I get

The album with id 12723 could not be found in GalleryDelegate.php on line 114

Offline

#11 2017-05-17 02:33:55

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: cart not installing

Did you delete an album via FTP rather than via Publisher?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#12 2017-05-17 02:37:40

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 39
Website

Re: cart not installing

How do I put the API key in the equine/backlight/publisher folder?  so the  API url and the key are connected?

Offline

#13 2017-05-17 02:44:06

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: cart not installing

it doesn't go in the folder. It goes in Lightroom in the Publisher instance created to manage the site in the equine/ folder.
http://backlight.theturninggate.net/doc … tion_setup

Enter the same API Key in Backlight > Publisher > Settings > Other


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

Board footer

Powered by FluxBB