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#1 2016-07-05 11:37:37

microfli
Member
Registered: 2016-06-23
Posts: 8

Error when publishing to Backlight

Hi, Has anyone had this error appear through a Lightroom publish of 12 or more images 'Can't update this Collection' error uploading rendition.(Code:403) This has only just started appearing and the publish upload stops. I don't know whether the problem is Lightroom or Backlight. Any help would be appreciated. Thanks Cliff

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#2 2016-07-05 19:58:34

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,226

Re: Error when publishing to Backlight

Hi Cliff, that sounds like something to do with your host.  Firstly who are you hosting with?  Are you able to continue publishing after a certain amount of time?

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#3 2016-09-03 01:37:08

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 24
Website

Re: Error when publishing to Backlight

I'm having much the same trouble.  upon updating my albums in lightrrom, I get the message;

CAN'T UPDATE THE Collection
The rendition could not be created.  Please ensure that the original file name is accessible, especially when stored on external or network storage.

I have tried so many things i'm now lost.  Including reinstalling Backlight.
It is  happening to the galleries in my Album set   See    http://hookephoto.com/galleries/galleries/  only a couple of images will publish. 

The images I have on my theatre Page and homepage will upload/publish.

Any suggestions will be much appreciated.

Thom

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#4 2016-09-03 06:48:50

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 13,162
Website

Re: Error when publishing to Backlight

that error implies that the original file could not be accessed to create renditions for the site. Are the original images accessible? are they stored on a drive that's not connected?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#5 2016-09-03 22:48:51

capnhooke
Member
From: Chicagoland
Registered: 2016-08-11
Posts: 24
Website

Re: Error when publishing to Backlight

The image files are on my laptop in the same dir from which the albums were created?  I've  deleted the files and have added them back its working.
Thanks for the help.

Thom.

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#6 2016-10-02 11:25:48

LilHelpHere
Member
Registered: 2014-01-24
Posts: 47

Re: Error when publishing to Backlight

Hi, Can you clarify a little bit? (same problem here). I have renamed my files to custom names and it's vital that I be able to use those names. The renames need to be in the same folder as originals? One or the other version needs to be deleted? Should I export the custom name versions, re-import and re-create an album of those images? Thanks

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#7 2016-10-02 11:42:53

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 13,162
Website

Re: Error when publishing to Backlight

Your renamed images need to either be renamed in Lightroom or imported into the catalog.
If you need to rename images you've already published, you should remove them from the albums first (or just delete the albums if you're renaming everything) then rename the images in Lightroom and re-create the albums.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#8 2016-10-03 05:04:50

LilHelpHere
Member
Registered: 2014-01-24
Posts: 47

Re: Error when publishing to Backlight

Thanks Rod! You led me to the right tree to bark up, as I learn this excellent system. One file needed some renaming among my only slightly scrambled files.

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#9 2017-04-04 05:28:28

No_name
Member
From: Germany
Registered: 2016-07-14
Posts: 9

Re: Error when publishing to Backlight

Hello I have a Problem with upload a new Gallery. LR give me a Message "Error uploading rendition. (Code: 403)" In the Site created a new Site without upload the Pics.

I close Light Room out because I have tried it with the second PC

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#10 2017-04-04 06:05:04

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 13,162
Website

Re: Error when publishing to Backlight

Do you mean it created an album but didn't upload the pictures? Have you tried any of the solutions above?

Take a look at Ben's question at #2 above.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#11 2017-04-05 04:05:14

No_name
Member
From: Germany
Registered: 2016-07-14
Posts: 9

Re: Error when publishing to Backlight

sorry my english is bad :-(

Yes, I mean Lightroom generat a Album.

The Pics was i want uploaded is lokal save (not a netwokr drive and i can exportet )

The Lightroom connectet to Server but has create a Album

see:
http://jb-pro.eu/galleries/unsere-outdo … 8_buxbaum/

i have testet with oder Pics that is the same problem

i don't know ob this a problem to server is but before have gone

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#12 2017-04-05 04:13:06

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 13,162
Website

Re: Error when publishing to Backlight

looks like you've had success with other albums. Is there anything different about this album?

Are you having Lightroom create large files for download?

Anything else you can tell us about what makes this album different from your others?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#13 2017-04-05 05:21:58

No_name
Member
From: Germany
Registered: 2016-07-14
Posts: 9

Re: Error when publishing to Backlight

Album is the same option is equal I do not know ...

I'm desperate...

I think it is a problem with my hosting

I haved opened a support ticket.

I can tell you what they me say.

Can you explain my what for communication telegram have lightromm to server

is it HTTP ??

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#14 2017-04-05 08:59:17

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 13,162
Website

Re: Error when publishing to Backlight

That's something that Ben will have to answer.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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#15 2017-04-05 09:52:16

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,226

Re: Error when publishing to Backlight

Yes, it's http.

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#16 2017-04-18 22:45:20

No_name
Member
From: Germany
Registered: 2016-07-14
Posts: 9

Re: Error when publishing to Backlight

Hello, i want give you feedback with my problem.
Its was the new security software from my Hosting.
Thank too much you for your help

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#17 2017-04-18 23:11:16

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 13,162
Website

Re: Error when publishing to Backlight

that's good to know and will probably help others with similar problems. Thanks for posting back!


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 1.1.1 test site, Pangolin test site

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