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#1 2016-10-14 16:48:03

Timelessimages
Member
Registered: 2016-04-19
Posts: 49

Broken Albums

Hi, recently getting a few broken image icons on albums for some reason. Usually I just republish the album and all good after that.

This time I cant find a way to resolve it and getting worried there might be a database corruption.

When I try and publish the gallery again, it loaded two images the came up with an "Error uploading rendition. (Code: 403)"

Whats the issue and how do I fix it please.

Website it timelessweddingimages.com.au

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#2 2016-10-14 18:01:31

Timelessimages
Member
Registered: 2016-04-19
Posts: 49

Re: Broken Albums

sorry I'm using CE4 and its pushing from lightroom. Its now at the point I cant even publish a new gallery. it loads one image then errors. these are brand new images, new file names, new gallery, i'm hosted on inmotionhosting..
help. my galleries cant be updated..

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#3 2016-10-14 18:16:13

Timelessimages
Member
Registered: 2016-04-19
Posts: 49

Re: Broken Albums

Looking further I may have, well definitely have removed albums via FTP. I had to do this due to needing to update an album that I had lost all the original images to. This creates a break in LR where you cant actually delete the album in CE4 to re do it. SO my bad.

The problem I have is when I try to go into the phpLiteAdmin to delete the orphaned albums, I get this..

403 Forbidden
A potentially unsafe operation has been detected in your request to this site.

Which loops me back to the beginning..
Ben, anyone help please.

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#4 2016-10-14 18:21:29

Timelessimages
Member
Registered: 2016-04-19
Posts: 49

Re: Broken Albums

HA, I found it... the latest version of wordfence Stops CE4 from uploading through Lightroom. it see's it as a security risk and blocks it..

Now I just need to figure out how to turn wordfence back on and allow lightroom to work..

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#5 2016-10-14 20:00:19

Matthew
Administrator
From: Seoul, South Korea
Registered: 2012-09-24
Posts: 4,958
Website

Re: Broken Albums

Wordfence?


Campagna Pictures, http://campagnapictures.com
The Turning Gate, http://theturninggate.net

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#6 2016-10-14 21:38:19

Timelessimages
Member
Registered: 2016-04-19
Posts: 49

Re: Broken Albums

https://wordpress.org/plugins/wordfence/

pretty much the most commonly used wordpress wedsite security plugin to stop hackers

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#7 2016-10-15 20:52:37

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,226

Re: Broken Albums

I'm surprised that Wordfence can block Publisher traffic.  Is your Publisher API URL somewhere within your Wordpress installation?

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#8 2016-10-16 06:41:22

Timelessimages
Member
Registered: 2016-04-19
Posts: 49

Re: Broken Albums

not sure what you mean by that, its in the location in the TTG documenation. Its certainly blocking it as I have turned the plugin off and it works perfectly. I turn it back on and it fails.
It sees the transfer of data as a potential risk and blocks it.

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#9 2016-10-16 06:51:27

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,226

Re: Broken Albums

Sure, but that implies Wordfence or Wordpress is filtering the traffic to Publisher. That shouldn't be the case.

What is the URL for your Wordpress site, and what is the URL for your Backlight installation?

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#11 2016-10-16 10:29:55

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 702
Website

Re: Broken Albums

Looks like your main site is run by Wordpress and CE4 is installed in a subdirectory. Looks like this is the reason that Wordfence blocks Publisher.

If you have a static IP address, you can whitelist it, but most likely you have a dynamic IP address: https://docs.wordfence.com/en/Wordfence … _all_rules


Daniel Leu | Photography   
DanielLeu.com

Just a user who loves to dive into techie stuff... and sometimes gets into trouble for that.

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