Scaling

Frank · 2016-08-10 09:08:54

Let me start by saying I hate to post here. 'Cause every time I do, it turns out to be something I should have been able to figure out myself. Anyhow, I have a couple of images that is not scaling correctly. The images are located here: http://photos.frankwhitephotography.com … d=1&pid=16 and here: http://photos.frankwhitephotography.com … d=1&pid=35

The first image (#16) is scaled as 683px × 1,024px (scaled to 813px × 773px) and the 2nd image (#35) is scaled as 1,024px × 683px (scaled to 508px × 773px).

Might it be scaling backwards? What do you suggest I do to fix these images (and others that might scale funky)?

Thanks in advance!

rod barbee · 2016-08-10 10:53:57

this might be obvious, but have you tried removing and republishing the images?
what else have you tried?
What are your image settings in Backlight?

Frank · 2016-08-10 11:29:44

Yes. I've deleted the entire album, and tried cropping one of the photos. It still distorts. One thing I've noticed is that if I delete a photo via LR, it doesn't delete in the album and I'm not 100% sure photos modified to be republish is working (I'd intended to open a dedicated thread on, after I've tested it enough to be absolutely sure it doesn't delete or republish - been backed up editing photos). I have not deleted the photos in question because I couldn't. BTW I deleted the album via Backlight's delete album utility.

I'll spend some time tomorrow to test, delete and republish, and I'll get back with you. Maybe the distortion issue is related?

Thanks

rod barbee · 2016-08-10 12:12:20

you can also try clearing the template cache in Backlight.

Frank · 2016-08-11 05:02:31

I'd cleared the cache, but failed to mention it in my earlier post. Backlight doesn't appear to be republishing images from LR. I changed the first image from color to BW and it continues to show color after republishing and clearing the cache via Backlight.

That explains why changing the crop on the distorted images didn't change anyway. The cropped photo is not being re-published. Perhaps if we could solve the republishing issue, the distorted photo issue will take care of itself.

The image delete does appear to work.

Your suggestions?

Frank

rod barbee · 2016-08-11 05:24:30

I'd cleared the cache, but failed to mention it in my earlier post. Backlight doesn't appear to be republishing images from LR. I changed the first image from color to BW and it continues to show color after republishing and clearing the cache via Backlight.

This isn't a Backlight issue but a Publisher issue. Edit your Publisher settings and make sure the the "Push metadata without updating existing photos" box is unchecked. If it is checked, only metadata will be updated and not the photos themselves.

Frank · 2016-08-11 06:22:16

See there. That's why I hate posting here. I told ya it's something I should have been able to figure out. I find Backlight extremely powerful, but not so intuitive.

Now I got to figure out how to get the photo filenames (or some other identifying info) to show up in the galleries.

Thanks Rod!

Cheers,

Frank

rod barbee · 2016-08-11 06:58:32

Now I got to figure out how to get the photo filenames (or some other identifying info) to show up in the galleries.

Pretty easy, just enable that feature in the album template > Image Settings > Image Metadata and enter the tokens for the metadata you want to display ( http://backlight.theturninggate.net/doc … ata_tokens )

If you want metadata displayed on thumbnails, enable display under Thumbnail Presentation.

Then just be sure to republish images (check the "Push metadata..." box to speed things up)

Frank · 2016-08-11 10:33:14

Thanks again, Rod. Since I know I'm the ONLY one that is demanding your time in this forum , let me ask you this..

My main site is using Google Fonts and there is a "Google Fonts Statement (optional)" field in backlight, can I use it to get Backlight to use Google fonts? I looked in http://backlight.theturninggate.net/doc … start#cart but didn't see anything.

Thanks

Frank

rod barbee · 2016-08-11 11:20:15

see this post from the Tips and Tricks forum: http://community.theturninggate.net/vie … hp?id=6382

Frank · 2016-08-13 11:24:13

Unfortunately, the scaling issue still persist. Some images that should be in portrait orientation winds up munged into landscape orientation and vice versa.

Needless to say, in photography presentation is everything. Need help with this.

Thanks,

Frank

rod barbee · 2016-08-13 13:20:47

I'm out of ideas. To my knowledge, this is the first time a problem like this has been reported. Ben or Matt will need to take a look.

Ben · 2016-08-13 16:49:13

Hi Frank, I'm not sure what's going on here. I don't see anything amiss with image #16. It appears to be correctly sized in all places.
Image #35 has a mismatch between the dimensions on disk and those in the Backlight database. The actual file dimension is 771x1024, giving an aspect ratio of 0.75. The size in the database is 683x1024, giving an aspect ratio of 0.667. Backlight uses the dimensions in the database to calculate display sizes, which is why the wider actual image is appearing horizontally squashed.

What is the current aspect ratio of Image #35 that you have last attempted to publish? Did your cropping reduce the ratio from 0.75 to 0.667?

Something to try is to look at the file http://photos.frankwhitephotography.com … ng-114.jpg via FTP, republish (with Push Metadata *not* checked) and see whether the modification date within FTP changes after refreshing the FTP view. If you change the dimensions or other visible attibributes of the file, check via the browser and via downloading via FTP both the images before and after republishing. That will help work out whether the actual files are changing.

The link http://photos.frankwhitephotography.com … ?full_data provides the full data attached to the album. Searching for "-114" and looking for the width and height under the following 'photos' entry will tell you the dimensions of the image that Backlight has in the database.

Frank · 2016-08-15 11:37:17

Hi Ben,

Sorry for the delay in replying, as figuring out what's going on is a priority. Image #16 was removed because it was a portrait oriented photo displayed as landscape causing the bride to look fat and distorted. Image 35 looks now that 16 was removed.

There are several images thorough out the 500+ image album that are distorted. As best I can tell, Backlight (BL) is displaying some photos in the opposite orientation than it should. For instance, image (and thumbnail) http://photos.frankwhitephotography.com … d=1&pid=48 (image #48, page2 - AKA thumbnail #98) is distorted. If it were displayed in portrait orientation it would look OK. The same image displayed outside of BL looks like this: http://photos.frankwhitephotography.com … ng-270.jpg.

I understand this issue may be baffling but I'm hoping we'll get to the bottom of this.

Thanks!

Frank

PS - I believe BL has the potential to be the most sought after companion to LR.

Last edited by Frank (2016-08-15 11:41:30)

rod barbee · 2016-08-15 11:42:19

Just a thought. In Lightroom, try changing the orientation of an image 90 degrees and then change it back and republish. Or try combinations.
Change a vertical to horizontal, republish. Then change it back to vertical and republish. Could be that Lightroom is somehow reading orientation incorrectly.

Ben · 2016-08-15 20:05:59

Hi Frank, Can you email me an original image of #48 on page 2, using the Email link under my name?

By original, I mean the image as found on disk in your catalogue. I will then try to see whether I can replicate the problem on my PC.
I appreciate that you may not be keen on sending me an original image, but rest assured I will delete all traces after testing.

The published renditions are correctly sized:
http://photos.frankwhitephotography.com … ng-270.jpg
http://photos.frankwhitephotography.com … ng-270.jpg

But the dimensions in the database are incorrect, e.g 1024 wide and 683 tall for the large photo.

Frank · 2016-08-16 06:22:16

Ben,

I renamed the photos (all) in LR not realizing that LR would not push the renamed photos to BL. Rather than send you the requested image with a different file name, I republished the entire catalog. Looks like I'm dealing now with new problem. Some of the photos are missing even though they exist in the thumbnails. I have over 500 thumbnails and only 458 actual photos in the directory (count from FTPing to the directory).

Should I try deleting the entire catalog via BL's utility and re-uploading it?

Frank · 2016-08-16 10:34:55

Frank wrote:

Should I try deleting the entire catalog via BL's utility and re-uploading it?

I know you much rather spend your time developing rather that chasing problems, so I'm going to delete the affected gallery using both LR and BL and re-upload it. Takes about 1.5 hours. If I still have problems I'll update this thread. Otherwise, you may ignore the previous message.

Frank · 2016-08-16 14:40:34

I believe deleting and recreating the gallery fixed it. Fingers crossed. Thanks Rod and Ben.

Matthew · 2016-08-16 15:24:15

Glad it's working for you now. If the problem occurs again, please let us know. If there's some bug or incompatibility, even one that's host specific, we'd like to be able to solve it.

Community @ The Turning Gate

#1 2016-08-10 09:08:54

Scaling

#2 2016-08-10 10:53:57

Re: Scaling

#3 2016-08-10 11:29:44

Re: Scaling

#4 2016-08-10 12:12:20

Re: Scaling

#5 2016-08-11 05:02:31

Re: Scaling

#6 2016-08-11 05:24:30

Re: Scaling

#7 2016-08-11 06:22:16

Re: Scaling

#8 2016-08-11 06:58:32

Re: Scaling

#9 2016-08-11 10:33:14

Re: Scaling

#10 2016-08-11 11:20:15

Re: Scaling

#11 2016-08-13 11:24:13

Re: Scaling

#12 2016-08-13 13:20:47

Re: Scaling

#13 2016-08-13 16:49:13

Re: Scaling

#14 2016-08-15 11:37:17

Re: Scaling

#15 2016-08-15 11:42:19

Re: Scaling

#16 2016-08-15 20:05:59

Re: Scaling

#17 2016-08-16 06:22:16

Re: Scaling

#18 2016-08-16 10:34:55

Re: Scaling

#19 2016-08-16 14:40:34

Re: Scaling

#20 2016-08-16 15:24:15

Re: Scaling

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