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#1 2014-07-29 20:36:04

wolfram
Member
Registered: 2014-05-04
Posts: 48

error after todays update

Sorry, as with the galleries I have now also a problem with the publisher.

In the galleries I get the error:
{"status":"error","message":"The album could not be found."}

In the publisher (double click on one of the galleries)I get the message:
Unable to perform action: getThumbnails
Message: album not found

what can I do, the albums are still there, on the computer as also on the web.

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#2 2014-07-29 22:44:21

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: error after todays update

Hi Wolfram, can you give us a link to the gallery?

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#3 2014-07-29 23:15:39

wolfram
Member
Registered: 2014-05-04
Posts: 48

Re: error after todays update

hi,

here is one:
http://www.art4u.photography/galleries/ … otografie/

I really don´t know what went wrong, also with the publisher in Lightroom I get an errors:
album not found

Last edited by wolfram (2014-07-29 23:53:45)

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#4 2014-07-29 23:57:32

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: error after todays update

hi Wolfram, your database is empty.  How many albums should you have at http://www.art4u.photography/galleries/?
Have you accidentally removed the directory or files under ttg-be/data or ttg-be/data/publisher?

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#5 2014-07-30 00:58:11

wolfram
Member
Registered: 2014-05-04
Posts: 48

Re: error after todays update

didn´t delete something knowingly.
Maybe by the ttg-be update with Transmit the replacing deleted the database.
I have some older data. which files can be replaced without problem to get the max back, or is there a possibility to rebuild it?

When You look at:
http://www.art4u.photography/galleries.php

you will see four galleries and when you click on one of them you get an error:
Unable to find the file cart/./../../ttg-be/publisher/application/skeleton/.htaccess. Copy this from your downloaded Cart zip file into cart/./../../ttg-be/publisher/application/skeleton/ your server.

When open a blog entry I get the error message:
Unable to find the file cart/./../../ttg-be/publisher/application/skeleton/.htaccess. Copy this from your downloaded Cart zip file into cart/./../../ttg-be/publisher/application/skeleton/ your server.


When trying to open the TTG-be admin I get the following error:
Unable to find the file cart/application/skeleton/.htaccess. Copy this from your downloaded Cart zip file into cart/application/skeleton/ your server.

Looks like all directories are wrong now. I don´t know what else to do!?

Looking for help!

Last edited by wolfram (2014-07-30 04:33:39)

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#6 2014-07-30 06:10:16

wolfram
Member
Registered: 2014-05-04
Posts: 48

Re: error after todays update

Now I completely rebuilt the page.
Nevertheless would be interesting to find out what went wrong.

Last edited by wolfram (2014-07-30 06:10:32)

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#7 2014-07-30 12:40:17

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: error after todays update

Wolfram, did you upload only the /ttg-be/framework folder, as we instructed in the blog post? Or did you replace the entirety of /ttg-be?


Matt

The Turning Gate, http://theturninggate.net

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#8 2014-07-30 14:23:15

wolfram
Member
Registered: 2014-05-04
Posts: 48

Re: error after todays update

Yeah, that may be the reason, because in the past I had only to look after the gallery folder and there was no readme.txt in the update package. My fault.
Thanks, at least I know what went wrong.
br
Wolfram

Last edited by wolfram (2014-07-30 14:23:42)

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