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#1 2019-05-10 23:52:33

HansSpoor
Member
Registered: 2013-03-27
Posts: 5

Unexpected error: InstallerHelper::init(): Failed opening required '..

Something went wrong

Unexpected error: InstallerHelper::init(): Failed opening required '../backlight/installer/config.php' (include_path='.:/opt/plesk/php/5.6/share/pear') in InstallerHelper.php on line 15

Please report error at http://community.theturninggate.net

I get the error from the Dashboard:

Dashboard

Quick Links

Backlight Settings
Manage Users
Manage Clients
View Contacts
sel ----> Backlight Modules

I do not see a installer directory (?)

/httpdocs/backlight contains:
index.php
env.php.skel
.htaccess
<>modules
<>data
<>custom

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#2 2019-05-11 01:22:47

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Unexpected error: InstallerHelper::init(): Failed opening required '..

in your unzipped download you'll see a folder named backlight/ . Inside of this folder is the installer/ folder


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2019-05-11 04:41:44

HansSpoor
Member
Registered: 2013-03-27
Posts: 5

Re: Unexpected error: InstallerHelper::init(): Failed opening required '..

Super, that solved the issue [I did the install in March, but had some issues with the php rel, first too low, then too high (old CE4 is still active), 5.6 works fine. In between, all data was also moved to another server .... sounds we missed something!]

Hans

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