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#1 2019-03-30 23:54:04

pkriner
Member
From: Sylvania, Ohio
Registered: 2018-11-07
Posts: 57
Website

White Screen

I am seeing a white screen on my home page, about page, and contact page.  Galleries page and Blog page are working but my logo is missing on the top.  I contacted GoDaddy and they indicated that there were no problems on their end.  And help would be greatly appreciated.  www.newdawnphotography.com

Patrick

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#2 2019-03-31 00:18:37

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: White Screen

Is everything up to date?
Has GoDaddy changed anything like php version?
Could the index.php file in the root of the site have been deleted or overwritten?
You could try uploading the index file again from the root of the unzipped Backlight-Installer folder.

Could the .htaccess file in the root of the site have been changed or removed?

have you made changes in your phplugins file, if using one?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2019-03-31 07:29:39

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: White Screen

Hi Patrick, if Rod's suggestions don't solve it, please provide me with FTP access my email so that I can look into it.

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#4 2019-04-01 22:48:45

pkriner
Member
From: Sylvania, Ohio
Registered: 2018-11-07
Posts: 57
Website

Re: White Screen

Everything is working fine.  Ben, I dont knw if you worked things out but all is well.  P.

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