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#1 2018-12-29 01:18:41

dbfoto
Member
Registered: 2013-01-04
Posts: 121

I re-installed the whole thing, still no albums

Albums published from Lightroom, The whole structure is on the server including photos. But on the website in Galleries you can't reach the albums with the message 404 paradox. I also get the message: "Completed setup of Client Response" while I didn't select this integration in Lightroom...

This happens in the albumset "Travel", the other albumset "On the road" is still empty, haven't tried that.

www.fotograafdonald.nl/2019

Any ideas what's wrong?

Donald

Last edited by dbfoto (2018-12-29 03:21:36)

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#2 2018-12-29 03:29:14

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: I re-installed the whole thing, still no albums

Do you know what version of php your host is using?

Consider posting Backlight Guest Updater credentials so someone can take a look at your set up


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2018-12-29 05:36:57

dbfoto
Member
Registered: 2013-01-04
Posts: 121

Re: I re-installed the whole thing, still no albums

PHP 5.5

Guest Updater is active but how can I get you the login id and password?

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#4 2018-12-29 06:39:33

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: I re-installed the whole thing, still no albums

either post it here on the forum or email (link under my name to the left of each of my posts)


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#5 2018-12-29 07:05:22

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: I re-installed the whole thing, still no albums

Hi Donald, it works for me, e.g. navigating to http://www.fotograafdonald.nl/2019/gall … unt-takao/
Is there an album in particular that doesn't work?

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#6 2018-12-29 07:18:09

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: I re-installed the whole thing, still no albums

Hi Ben,

I just took a look in the back end. There was an error popping up about configuring Client Response. I went to CR Settings and re-chose the CR template and saved. Problems seemed to clear up after that.

I seem to remember a similar issue in beta testing but though it was cleared up.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2018-12-29 07:49:17

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: I re-installed the whole thing, still no albums

Hi Rod, I still have that odd error in my list to look at.  It's a very strange error.  That message is intended for another quirky scenario.

Donald, can you share a Backlight admin login and provide me with FTP access so that I can try and look into this?  I realise that Rod has fixed it, but I'd still like to get to the bottom of it.  It may well be the case that I've solved it already in our development version of the code.

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#8 2018-12-29 07:57:35

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: I re-installed the whole thing, still no albums

"Fixing it" is overstating things. I poked and prodded and stumbled upon .... something.. wink


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#9 2018-12-29 22:36:22

dbfoto
Member
Registered: 2013-01-04
Posts: 121

Re: I re-installed the whole thing, still no albums

Contacted Ben.

It all works much better since your action Rod but the following remains:

i get this message 6-10 times uploading photos to my albums by publishing in Lightroom: recordPublishedPhotoUrl: must be called after recordPublishedPhotoId
Only 5 out of 12 files uploaded.

Allready saw something about it here in some posting but lost where it was.

Donald

Last edited by dbfoto (2018-12-29 22:39:47)

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#10 2018-12-29 23:20:40

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: I re-installed the whole thing, still no albums

If I remember, the conversation about that error message went to an email exchange and it turned out to be duplicate images....

Anyway, Ben will likely figure it out.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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