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#1 2018-12-14 06:24:27

tmszewczuk
Member
From: Fairfield Glade, TN USA
Registered: 2015-06-14
Posts: 61
Website

ReCaptcha problems on android mobile

I'm using ReCaptcha V2 (with checkbox) in my contact form.  It works fine in desktop mode but sits and spins in android mobile mode preventing email from being sent.  I did delete/recreate the Site/Secret KEYS in google and reinstalled in BL2 settings but still same results.  Can You Help?

Last edited by tmszewczuk (2018-12-14 06:25:08)


Thomas Szewczuk
Website  TestSite Admin-email
'The nation which forgets its defenders will be itself forgotten - Calvin Coolidge, 1923 - 1929'

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#2 2018-12-16 05:01:32

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: ReCaptcha problems on android mobile

Using which browser? And have you tried other browsers?


Matt

The Turning Gate, http://theturninggate.net

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#3 2018-12-16 12:06:14

tmszewczuk
Member
From: Fairfield Glade, TN USA
Registered: 2015-06-14
Posts: 61
Website

Re: ReCaptcha problems on android mobile

Matt,
It works in mobile Chrome, Dolphin but fails on Samsung Internet browser.


Thomas Szewczuk
Website  TestSite Admin-email
'The nation which forgets its defenders will be itself forgotten - Calvin Coolidge, 1923 - 1929'

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#4 2018-12-17 12:30:54

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: ReCaptcha problems on android mobile

I fear there's nothing we can do about it, in that case. Sounds like a failing of Samsung's browser. Chrome is supposed to be the default for Android devices.

According to Wikipedia, Samsung's browser is still in development:
https://en.wikipedia.org/wiki/Samsung_I … or_Android

I'd make sure you're using the latest version, and if it's still a problem therein, see if there's some way you can report the bug to them.


Matt

The Turning Gate, http://theturninggate.net

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#5 2018-12-31 05:37:31

tmszewczuk
Member
From: Fairfield Glade, TN USA
Registered: 2015-06-14
Posts: 61
Website

Re: ReCaptcha problems on android mobile

Thanks much Matt.  I've dealt with Samsung before on unrelated issues --- Frustrating to say the least.


Thomas Szewczuk
Website  TestSite Admin-email
'The nation which forgets its defenders will be itself forgotten - Calvin Coolidge, 1923 - 1929'

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