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#1 2018-09-10 06:41:04

johnbrks
Member
From: Los Angeles
Registered: 2015-08-14
Posts: 147
Website

home page does not appear after BL2 update

On a different site, the BL2 update went fine.  all of my pages appear in the appropriate admin sections.  however, when i visit the homepage in a browser it is blank (no error).  url is www.joliverbrooks.com

thoughts?  i updated all albums and cleared template cache.

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#2 2018-09-10 06:41:48

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: home page does not appear after BL2 update

Is that the same site as having this problem? http://community.theturninggate.net/vie … hp?id=8909

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#3 2018-09-10 06:53:27

johnbrks
Member
From: Los Angeles
Registered: 2015-08-14
Posts: 147
Website

Re: home page does not appear after BL2 update

no.  www.joliverbooks.com updated to BL2 without any errors.

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#4 2018-09-10 07:24:49

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: home page does not appear after BL2 update

Make sure that you've copied the files .htaccess and index.php from the top level of the Installer zip file to the top level of your site (e.g. into public_html).

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#5 2018-09-10 09:20:31

johnbrks
Member
From: Los Angeles
Registered: 2015-08-14
Posts: 147
Website

Re: home page does not appear after BL2 update

i copied over index.php and .htaccess (i hadn't before). now when i go to the homepage ii get the message that i am running PHP 5.2.17.  i ot this message during the install, called bluehost and they upgraded it to 5.6. The install then worked fine. 

I checked on my cpanel on bluehost and it says i am running PHP 5.4.24.

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#6 2018-09-10 09:36:24

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: home page does not appear after BL2 update

That's strange.  Can you log into Backlight, click PHP Info and check the version there? 
The only way I'm aware of that different directories would have different versions would be if they were specified in the .htaccess file themselves.  Can you see whether the change of version made in Bluehost has added any AddHandler lines to either .htaccess in your public_html folder or under the backlight folder, and paste any here?  An example is a line that looks like this:

AddHandler application/x-httpd-phpbeta .php

If there is a similar line under backlight/.htaccess then that may explain why the Backlight admin has a higher version of PHP then the main page, one level up.

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#7 2018-09-10 09:39:57

johnbrks
Member
From: Los Angeles
Registered: 2015-08-14
Posts: 147
Website

Re: home page does not appear after BL2 update

no.  after replacing those files i cannot log into BL2 at all.  i get the same PHP message.

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#8 2018-09-10 09:45:53

johnbrks
Member
From: Los Angeles
Registered: 2015-08-14
Posts: 147
Website

Re: home page does not appear after BL2 update

in one .htaccess backup, this was included at the top:

# Use PHP5.4 Single php.ini as default
AddHandler application/x-httpd-php54s .php
AddHandler application/x-httpd-php5 .php

i tried pasting it into the .htaccess but that didn't change anything.

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#9 2018-09-10 09:59:25

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: home page does not appear after BL2 update

Can you try adding

AddHandler application/x-httpd-phpbeta .php

into the .htaccess on your public_html and making sure there are no other entries in either that file or the one under backlight/.  Other entries can be disabled by putting a # at the very start of the line.

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#10 2018-09-10 10:07:32

johnbrks
Member
From: Los Angeles
Registered: 2015-08-14
Posts: 147
Website

Re: home page does not appear after BL2 update

i called bluehost and the fixed an addhandler in the file.  now i can connect.  however the site looks nothing like it used to.  i'll start a separate thread for taht.

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#11 2018-09-10 10:11:07

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 4,399

Re: home page does not appear after BL2 update

If you're referring to the broken layout then it's a related problem.  It looks like your file at backlight/.htaccess isn't doing what it needs to be doing.

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