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#1 2018-08-27 21:16:05

paulo_tebet
Member
Registered: 2013-05-17
Posts: 84

Recovering my Client Area credentials

I am trying to redownload my CRG files ( as indicated in the forum for 1st step ), but I´ve tried to recover my password for both paulo_tebet@yahoo.com.br and paulo.tebet@gmail.com without success. The UI says an email has been sent, but I didn´t received it. Even after checked for SPAM folder.

I do have my TTG order numbers, but am not being able to get to the page where I would use them do redownload the product.

Regards

Paulo Tebet

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#2 2018-08-28 01:31:11

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,954
Website

Re: Recovering my Client Area credentials

I suggest sending all the info you have (email addresses and order numbers) to Matt via the contact form on the Support Page.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#3 2018-08-28 01:39:23

paulo_tebet
Member
Registered: 2013-05-17
Posts: 84

Re: Recovering my Client Area credentials

Thanks

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