Community @ The Turning Gate

Support community for TTG plugins and products.

NOTICE

The Turning Gate's Community has moved to a new home, at https://discourse.theturninggate.net.

This forum is now closed, and exists here as a read-only archive.

  • New user registrations are disabled.
  • Users cannot create new topics.
  • Users cannot reply to existing topics.

You are not logged in.

#1 2018-06-02 03:45:19

dussel
Member
From: OWL / Germany
Registered: 2013-05-27
Posts: 61
Website

Need to new login after some seconds into Backlight

Hej guys,

please can you help me... I am using FF 60. (if this information is relevant)
In one tab i ran backlight and in another, second window (not tab) of FF i have my site for testing the results.

When i am in Backlight 1.2.3 and configure something, saved it and change to another window to take a look to the changes on my site, and coming back to backlight to modify something else my last login was dropped and i have to log in again and again and again... that´s really annoying. 
I can´t figure out why backlight drop´s me after some seconds.

I would appreciate any suggestions.
Thanks for your feedback in advance.

Rolf


https://www.rl-foto.de Due to the DSGVO in Europe offline yet

Offline

#2 2018-06-02 05:31:36

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Need to new login after some seconds into Backlight

I usually can have quite a few minutes of inactivity before having to log in again (I'm also using Firefox).

is this new behavior or has this always happened?
Has your host made any changes lately?
Have you tried different browsers?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#3 2018-06-03 02:47:39

dussel
Member
From: OWL / Germany
Registered: 2013-05-27
Posts: 61
Website

Re: Need to new login after some seconds into Backlight

Hej Rod,
thanks for your answer.
Seems as FF drops me after every "save"-action i did in Backlight.
It doesn't matter if I opened Backlight and my page in several tabs in FF or in another external window.
And no - afaik - my host didn´t made changes.
And it seems that that is a problem with FF cause in Safari that doesn´t happen..
When i use Safari i can often save some changes without dropping.
Cant see a reason for that at this time...

Rolf


https://www.rl-foto.de Due to the DSGVO in Europe offline yet

Offline

#4 2018-06-03 04:05:12

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Need to new login after some seconds into Backlight

I've had no problems with Backlight with Firefox. Nor with Chrome, Edge, or Opera. I'm on Windows and it sounds as if you're on a Mac, so I can't really make comparisons. Maybe some other users can add to the discussion.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

Offline

#5 2018-06-03 05:45:47

Matthew
Administrator
From: San Francisco, CA
Registered: 2012-09-24
Posts: 5,795
Website

Re: Need to new login after some seconds into Backlight

Are you running any extensions that might be interfering with cookies or sessions?


Matt

The Turning Gate, http://theturninggate.net

Offline

#6 2018-06-05 18:42:32

dussel
Member
From: OWL / Germany
Registered: 2013-05-27
Posts: 61
Website

Re: Need to new login after some seconds into Backlight

Hej Matt,
i deleted all cookies in FF and started FF new. But same issue like before. After saving an action in Backlight ... i am directly out...
@Rod: yes, i agree, i am on MacOs high Sierra and Backlight 1.2.3


https://www.rl-foto.de Due to the DSGVO in Europe offline yet

Offline

#7 2018-06-05 23:34:23

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 1,624
Website

Re: Need to new login after some seconds into Backlight

Do you see the same behavior in Safari or Chrome?

As Matt suggested, I would disable all the Extensions and see if this makes a difference.


Daniel Leu | Photography   
DanielLeu.com
My digital playground (eg, Backlight tips&tricks): lab.DanielLeu.com

Offline

Board footer

Powered by FluxBB