Community @ The Turning Gate

Support community for TTG plugins and products.

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#1 2018-02-28 01:42:42

Dave C
Member
Registered: 2014-03-30
Posts: 82

Login

I've just tried to login to the TTG site and it won't let me. Says I need to have cookies eneabled. I've looked and the TTG cookies are already in my PC. My username isn't recognised. Any suggestions, please?

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#2 2018-02-28 03:37:36

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,954
Website

Re: Login

Are you talking about your own site or theturninggate.net to re-download your order?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#3 2018-02-28 17:15:15

Dave C
Member
Registered: 2014-03-30
Posts: 82

Re: Login

theturninggate.net

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#4 2018-02-28 20:30:41

Matthew
Administrator
From: Seoul, South Korea
Registered: 2012-09-24
Posts: 5,413
Website

Re: Login

I am confused. There is no need for you to log into theturninggate.net; there's no login function for customers. If you're looking at the documentation wiki, then it's read-only for you; the login is for editors (i.e. me and Ben).

If you need to re-download an order, you can do that from the Support page.


Campagna Pictures, http://campagnapictures.com
The Turning Gate, http://theturninggate.net

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#5 2018-02-28 21:01:56

Dave C
Member
Registered: 2014-03-30
Posts: 82

Re: Login

I've just reread last November's circular which explains things: "•    Our account with the FetchApp distribution platform will be terminated, meaning that any purchase made prior to February 1, 2016 will no longer be downloadable.".

No problems - thanks for your help.

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