Community @ The Turning Gate

Support community for TTG plugins and products.

You are not logged in.

#1 2018-02-13 10:29:23

tmszewczuk
Member
From: Crossville, TN USA
Registered: 2015-06-14
Posts: 30
Website

Can't login into new server backlight4 setup

(1) I just purchased backlight on 02.12.2018.  I followed the server side instructions and can't get logged into setup using admin / ttg8888.  This is the error I received: "Something went wrong count(): Parameter must be an array or an object that implements Countable in SimpleHTMLTag.php on line 44"

url: http://portal-redesign.tomswarbirds.com/backlight/ (physically point to /portal-redesign/backlight/)

physical server dirs (set to 2755):
portal-redesign/backlight/
portal-redesign/galleries/
portal-redesign/index.php
portal-redesign/.htaccess

(2) backlight will become a branch of active http://tomswarbirds.com where the existing database and assets will be replaced with a brand new front end which will use backlight image and video capabilities allowing me to use lightroomCC. 

My question: can I place backlight down a level from home (root) into a structure like: /tomswarbirds.com/wlrm/backlight/.  I need to separate home /tomswarbirds.com/index.html from index.php (in backlight install)


Thomas Szewczuk
Website  Testsite
The nation which forgets its defenders will be itself forgotten - Calvin Coolidge, POTUS 1923 - 1929

Offline

#2 2018-02-13 10:47:04

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,593
Website

Re: Can't login into new server backlight4 setup

Yes you can. Many users install backlight into a sub folder for development


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

Online

#3 2018-02-13 10:53:01

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,520

Re: Can't login into new server backlight4 setup

For 1), please see my reply here: http://community.theturninggate.net/vie … 170#p51170

Offline

#4 2018-02-13 10:54:59

Daniel Leu
Moderator
Registered: 2012-10-11
Posts: 931
Website

Re: Can't login into new server backlight4 setup

(1): Your are using PHP version 7.2.1. If you can, please select 7.1 or lower. Otherwise, check Ben's reply in http://community.theturninggate.net/vie … hp?id=8421

(2): If Backlight resides in wlrm, you can't have any Backlight related pages in the root of your site '/'.


Daniel Leu | Photography   
DanielLeu.com

Offline

#5 2018-02-13 11:57:03

tmszewczuk
Member
From: Crossville, TN USA
Registered: 2015-06-14
Posts: 30
Website

Re: Can't login into new server backlight4 setup

Thanks much Ben and Daniel!
That did the trick. I changed the server php version back to 7.1 (from 7.2) and made the file mods suggested (in your link) fixing the problem.

Last edited by tmszewczuk (2018-02-13 12:01:44)


Thomas Szewczuk
Website  Testsite
The nation which forgets its defenders will be itself forgotten - Calvin Coolidge, POTUS 1923 - 1929

Offline

#6 2018-02-13 12:13:46

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,520

Re: Can't login into new server backlight4 setup

I'm glad that solved it, however I don't think you needed to change it to 7.1.  That reminds me that I need to get back onto testing with 7.2 and deploying a fix.

Offline

Board footer

Powered by FluxBB