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#1 2018-01-25 13:14:21

mikkelmand
Member
Registered: 2015-06-04
Posts: 102
Website

Urgent: Update doesn't work

So, here I go again:

I updated to the last version of Backlight before urgently needing it for a customer delivery. I carefully followed the instructions to not upload backlight/custom and backlight/data but uploaded the rest.

And, as usual - something doesn't work.

I suspect this has something to do with the fact that I wasn't able to visit “Client Response” to trigger update after login. The rest was ok, but this I couldn't find?

And - when I now go to our Client Feedback Link - nothing is there?

http://hjaertakundzon.se/backlight/client-response/

I need some help. And, its kind of urgent.

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#2 2018-01-25 13:37:56

mikkelmand
Member
Registered: 2015-06-04
Posts: 102
Website

Re: Urgent: Update doesn't work

Well, now I have managed to make a little bit of progress - even though the thing still doesn't work. I re-uploaded the backlight/modules/module-client-response folder but now I get this message?

http://hjaertakundzon.se/backlight/client-response/

Last edited by mikkelmand (2018-01-25 13:39:01)

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#3 2018-01-25 14:04:00

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Urgent: Update doesn't work

It looks like you may have inadvertently deleted needed older Okapi based modules like standard-page, standard-album, and standard-album-set. (Only needed if you haven’t created new Pangolin-based templates)
If so, you’ll need to replace them.
See the end of this document to get the last version of those Okapi modules
http://backlight.theturninggate.net/doc … _backlight


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#4 2018-01-25 14:12:50

mikkelmand
Member
Registered: 2015-06-04
Posts: 102
Website

Re: Urgent: Update doesn't work

Thank you Rod!

That seems to have sorted out almost all problems.

But, for some reason - we now lost the design on the login page?

What should I do to retrieve those?

Greatly appreciated your support!!!




rod barbee wrote:

It looks like you may have inadvertently deleted needed older Okapi based modules like standard-page, standard-album, and standard-album-set. (Only needed if you haven’t created new Pangolin-based templates)
If so, you’ll need to replace them.
See the end of this document to get the last version of those Okapi modules
http://backlight.theturninggate.net/doc … _backlight

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#5 2018-01-25 14:18:52

mikkelmand
Member
Registered: 2015-06-04
Posts: 102
Website

Re: Urgent: Update doesn't work

Well, that seems to have sorted itself after logging in and out once....

So, we're back to normal! Thanks Rod!!!!

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#6 2018-01-25 14:20:10

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Urgent: Update doesn't work

Do you mean the Client Response login?
I don’t know what it’s supposed to look like but it’s not the default design right now.
Try clearing both template and browser cache.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#7 2018-01-25 14:39:34

mikkelmand
Member
Registered: 2015-06-04
Posts: 102
Website

Re: Urgent: Update doesn't work

Ok, I will do that....

Thanks so much Rod!!!!!

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