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#1 2018-01-02 03:52:29

4thdesign
Member
Registered: 2015-01-10
Posts: 75

Backlight+Pages 123 support please

HI,

I have eventually upgraded my site to the latest version, but I am now unable to upload photos directly from Lightroom.
Admittedly I had to reinstall windows 10 and then setup my TTG Publisher plugin (hopefully I have done this correctly)!!

Can anyone take a look or does an admin want to login and see why my photos are no longer being published?

Thanks in advance smile

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#2 2018-01-02 03:56:25

charlie.choc
Member
From: Marietta, GA
Registered: 2014-01-09
Posts: 359
Website

Re: Backlight+Pages 123 support please

You should post what errors you are seeing to help them help you.

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#3 2018-01-02 03:57:58

4thdesign
Member
Registered: 2015-01-10
Posts: 75

Re: Backlight+Pages 123 support please

No errors, the photo I am trying to upload via the plugin, just doesnt show. Hence why I cant troubleshoot !!!!

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#4 2018-01-02 04:02:08

charlie.choc
Member
From: Marietta, GA
Registered: 2014-01-09
Posts: 359
Website

Re: Backlight+Pages 123 support please

What is the link to the gallery in question?

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#5 2018-01-02 04:04:53

4thdesign
Member
Registered: 2015-01-10
Posts: 75

Re: Backlight+Pages 123 support please

This is the link if you can determine whats going wrong!

https://my-photography.co.uk/prints/

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#6 2018-01-02 04:13:40

charlie.choc
Member
From: Marietta, GA
Registered: 2014-01-09
Posts: 359
Website

Re: Backlight+Pages 123 support please

It doesn't look like you have a gallery inserted in that page.

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#7 2018-01-02 04:17:54

4thdesign
Member
Registered: 2015-01-10
Posts: 75

Re: Backlight+Pages 123 support please

There is, its called DOWNLOAD.

There are different categories within that section. The animal section is what I have been trying to upload to, but havent tried the others yet, as I havent set them up again since i had to reinstall the plugin.

Am waiting for advice from here before I set up my other albums. Hopefully, someone can give me a pointer as to what I have missed out ... if anything! smile

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#8 2018-01-02 04:20:29

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,949
Website

Re: Backlight+Pages 123 support please

what are you expecting to see? I see seven images in the Animals album


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#9 2018-01-02 04:22:30

charlie.choc
Member
From: Marietta, GA
Registered: 2014-01-09
Posts: 359
Website

Re: Backlight+Pages 123 support please

I see galleries under download and there are pictures in the animals section.

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#10 2018-01-02 04:23:34

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,949
Website

Re: Backlight+Pages 123 support please

In the Publisher plugin, does the API Key authentication pass?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#11 2018-01-02 04:28:45

4thdesign
Member
Registered: 2015-01-10
Posts: 75

Re: Backlight+Pages 123 support please

rod barbee wrote:

In the Publisher plugin, does the API Key authentication pass?

Yes API authentication passes ok.

I am expecting to see a new photo which I have in Lightroom 6 appear in my gallery called animals, but it doesnt for some reason, hence why i am asking for help if anyone can suggest something smile

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#12 2018-01-02 04:30:19

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,949
Website

Re: Backlight+Pages 123 support please

So you're expecting to see more than the seven photos currently there?


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#13 2018-01-02 04:32:15

4thdesign
Member
Registered: 2015-01-10
Posts: 75

Re: Backlight+Pages 123 support please

Yes! 7 currently viewing, and one which I am trying to publish...... no error messages or anything, just dont understand it !!

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#14 2018-01-02 04:37:14

4thdesign
Member
Registered: 2015-01-10
Posts: 75

Re: Backlight+Pages 123 support please

Hold on!

Its working but putting it in the wrong place.

Its creating its own gallery for some reason and am not sure how to stop this from happening.

Any suggestions?
https://my-photography.co.uk/prints/galleries/

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#15 2018-01-02 04:44:15

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,949
Website

Re: Backlight+Pages 123 support please

4thdesign wrote:

Hold on!

Its working but putting it in the wrong place.

Its creating its own gallery for some reason and am not sure how to stop this from happening.

Any suggestions?
https://my-photography.co.uk/prints/galleries/

Looks like your Publisher settings are using "galleries" as the top-level galleries directory instead of "downloads"

Check the Publisher setup  under Other Publisher Options: Top-level galleries directory


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#16 2018-01-02 05:01:42

4thdesign
Member
Registered: 2015-01-10
Posts: 75

Re: Backlight+Pages 123 support please

My top level is called Photos, but for some reason this just isnt working properly.
Why does an album I am creating warns me that it will append a number at the end??? Not sure if this ever happened before but why the hell would i want  a number??
Frustrating

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#17 2018-01-02 05:56:54

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,949
Website

Re: Backlight+Pages 123 support please

Is it "Photos" or "photos"? According to the url, it should be "photos"

the only reason it would be publishing to /prints/galleries/ is if the top-level galleries is set to "galleries"

Ben would probably need to answer the other question, but my guess is that Publisher is thinking it's about to publish a duplicate album.

Might help if you can post a screen shot of your Lightroom Publisher settings.

Also, Ben may need Backlight admin access and perhaps even FTP access. You could email those to him, referencing this post


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#18 2018-01-02 06:02:01

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,949
Website

Re: Backlight+Pages 123 support please

also, you can delete those extra "animals" listing on your "Downloads" page by going to Backlight > Publisher > Top-level Galleries.

in the photos listing, on the right is a link called Albums. Click on that.
For each album you need to delete, click on the name of it. Scroll down and click Delete.


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#19 2018-01-02 06:33:42

4thdesign
Member
Registered: 2015-01-10
Posts: 75

Re: Backlight+Pages 123 support please

rod barbee wrote:

also, you can delete those extra "animals" listing on your "Downloads" page by going to Backlight > Publisher > Top-level Galleries.

in the photos listing, on the right is a link called Albums. Click on that.
For each album you need to delete, click on the name of it. Scroll down and click Delete.

THANK YOU SO MUCH ROD !!!

It was the albums that were confusing me, didnt realise i could delete them in publisher, was deleting them in FTP and wondering why they were still there.

AWESOME help... thank you again so much for this. Brilliant smile

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#20 2018-01-02 06:42:15

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 14,949
Website

Re: Backlight+Pages 123 support please

smile


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Pangolin test site, Backlight 1.1.1 test site

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#21 2018-01-02 07:07:08

Ben
Moderator
From: Melbourne, Australia
Registered: 2012-09-29
Posts: 3,740

Re: Backlight+Pages 123 support please

I suppose the numbers are appended because you’ve manually deleted an album via FTP and then tried to add it again. Albums should always be left to Publisher to manage.

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