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#1 2017-10-06 04:23:21

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

Client Response Gallery broken

For some reason My CRG has broke.... The initial problem was that when I signed into a CRG the gallery would open as a normal default Pangolin gallery.  There would be no icons to select, comment or filter views.  I thought that this was odd , so I double checked the settings both in the gallery and Backlight.  Everything looked ok to me, but still no joy.  I tried reinstalling the CRG module....still no joy.   I set up a CRG on my test site and it works.
so!
My question is ... Can I, or is it possible to remove CRG from a working site, and reinstall?  Or do I take the whole site down and start over, yet again?
Thanks in advance.
Kevin

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#2 2017-10-06 06:25:52

rod barbee
Moderator
From: Port Ludlow, WA USA
Registered: 2012-09-24
Posts: 17,830
Website

Re: Client Response Gallery broken

you tried deleting and then replacing the client response module at backlight/modules/module-client-response/, correct ?
you might also try replacing the backlight/client-response/ folder as well

could you perhaps have somehow deleted your client-response album template? If that happened, I believe another template gets assigned automatically, in this case perhaps a regular pangolin album.

otherwise, Ben will need a url and probably Backlight admin credentials


Rod 
Just a user with way too much time on his hands.
www.rodbarbee.com
ttg-tips.com, Backlight 2/3 test site

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#3 2017-10-06 09:54:45

kevin
Member
From: Breslau, Ontario, Canada
Registered: 2014-11-22
Posts: 80
Website

Re: Client Response Gallery broken

Hi Rod... You nailed it again...
I replaced the backlight/client-response/ folder, actually, I just copied the index.php file over.
And you are right, the Template did get changed over to something else.
Its back up and running again...
BTW,  Yes i did delete and replace the client response module at backlight/modules/module-client-response/ that was the first thing that i did!

Thanks again

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